ASSISTANT DIRECTOR, ENVIRONMENTAL SERVICES - HEALTHCARE / HOSPITAL
About The Position
The Assistant Director of Environmental Services supports the Director in overseeing daily housekeeping operations within a hospital environment of more than 500 beds. The role helps ensure high standards of cleanliness, safety, and service throughout the facility, coordinates operations managers and frontline staff, and serves as a liaison between hospital administration and departmental teams to support operational excellence and a positive patient experience. The position is full-time and primarily scheduled Monday through Friday on the second shift, 2:00 p.m. to 11:30 p.m., with occasional weekends. Additional schedule details are provided during the interview process.
Requirements
- Bachelor’s degree or an equivalent combination of education and relevant leadership experience.
- Strong leadership, coaching, and team development skills.
- Commitment to exceptional customer service and operational excellence.
- Excellent verbal and written communication skills, including the ability to interact effectively with associates, patients, clients, and leadership teams.
- Strong problem-solving, organizational, and time-management abilities.
- Ability to work effectively in a fast-paced environment, prioritize competing demands, and perform under pressure.
- Financial acumen and ability to assist with budgeting, resource planning, and expense management.
- Ability to build collaborative relationships, drive accountability, and achieve operational goals.
- Strong attention to detail, follow-through, and commitment to high-quality standards.
- Ability to perform the essential functions satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Experience in healthcare environmental services, housekeeping, or facility operations.
- Demonstrated career progression and leadership experience in healthcare support services or hospitality operations.
- Working knowledge of housekeeping procedures, quality standards, and regulatory requirements.
Responsibilities
- Assist the Director of Environmental Services with day-to-day housekeeping department operations.
- Establish, implement, and monitor housekeeping standards, policies, and procedures to meet facility expectations.
- Coordinate work schedules, staffing plans, and daily assignments to ensure consistent housekeeping coverage.
- Participate in recruiting, selecting, onboarding, training, coaching, and performance-managing housekeeping staff.
- Supervise and develop a team of more than 20 associates and 2 operations managers.
- Conduct routine inspections and quality audits, identify improvement opportunities, and implement corrective action plans.
- Assist with facility relocations, special projects, and other operational initiatives.
- Lead regular staff meetings and collaborate with other department leaders to coordinate services and support organizational goals.
- Schedule and oversee major cleaning projects, ensuring staffing, equipment, and supplies are available.
- Monitor housekeeping inventory and maintain adequate departmental supply levels.
- Support departmental budget development and expense management.
- Promote a culture of safety, customer service, and continuous improvement.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and accidental death coverage
- Disability insurance
- Retirement plan
- Paid time off
- Paid parental leave
- Holiday time off (varies by site and state)
- Personal leave
- Associate Shopping Program
- Health and wellness programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Potential eligibility for paid and/or unpaid leave in accordance with applicable laws
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
