Assistant Director Clinical Services

Shalom House • Portland, ME

1d • Onsite

About The Position

Shalom House is seeking an experienced and collaborative Assistant Director of Clinical Services to support the oversight and operations of their residential clinical programs. This leadership role combines clinical expertise, program management, staff supervision, and direct support to ensure high-quality, person-centered care across their PNMI residential programs. This is an excellent opportunity for a clinician and leader who values teamwork, mentorship, and mission-driven work.

Requirements

• Master's degree in Social Work or related field with licensure preferred
• Eligibility for LCSW or independent licensure in a related discipline
• 4+ years of relevant mental health, supervisory, and administrative experience preferred
• Strong clinical skills in individual counseling, group work, crisis intervention, and community-based services
• Experience working with individuals experiencing severe and persistent mental illness
• Knowledge of dual diagnosis treatment approaches preferred
• Valid Maine driver’s license with acceptable driving history
• Excellent leadership, communication, organizational, and problem-solving skills
• Ability to balance management responsibilities with direct service needs in a fast-paced environment

Responsibilities

• Support the mission and overall direction of Shalom House residential clinical programs
• Provide guidance and consultation to Residential and CRS Program Managers
• Ensure quality clinical programming and a strong therapeutic environment across residential sites
• Monitor Medicaid and clinical documentation compliance, quality assurance activities, and program standards
• Participate in program development, evaluations, policy creation, and operational improvements
• Support financial stability of programs through monitoring occupancy, staffing, and budgets
• Maintain strong working relationships with community providers, referral sources, and agency leadership
• Step in to support program operations directly when needed
• Provide regular, individualized supervision to assigned managers
• Co-facilitate group supervision and participate actively in leadership and staff meetings
• Support hiring, onboarding, orientation, and development of supervisory staff
• Foster a collaborative, team-oriented culture focused on quality care and accountability
• Maintain availability to staff for consultation, problem-solving, and support
• Provide direct client support and interventions when needed
• Assist with crisis response and clinical problem-solving
• Support residents in community integration and independent living skill development
• Provide leadership during community meetings and team responses to resident concerns
• Serve as backup for medication administration and agency on-call systems as needed
• Assist with agency trainings and staff development initiatives
• Participate in agency-wide leadership efforts and organizational projects
• Support continuity of services through flexibility and collaboration

Benefits

• 401(k) with employer match after 1 year
• Dental insurance
• Flexible spending account
• Health insurance
• Short-term and long-term disability insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level