Assistant Director-Assignments & Administration

Winthrop University•Rock Hill, SC

20h

About The Position

Oversees housing assignments and meal plans: Makes room assignments and changes for new and returning students. Signs contracts/leases; develops contract/lease addendums; manages contract/lease cancellations; processes proration/repayment processes; maintains waiting lists; counsels parents and students regarding problems; and addresses special housing populations needs. Makes meal plan assignments and changes for all on-campus students. Coordinates summer housing assignments and meal plans. Oversees the reconciliation of board bills from the dining services contractor. Manages room assignments during emergencies in which students must be temporarily relocated. Works during move-in and move-out each semester to ensure assignments and check-outs are processed efficiently. Provides support for related administrative functions, activities and staff: Manages day-to-day operations for the Department of Residence Life office. Administers and makes recommendations concerning Residence Life policies and procedures; consults with the Director of Residence Life concerning policy exceptions. Develops departmental marketing and retention materials. Trains the department’s full-time Administrative Specialist and student assistants. Meets with students desiring a room change. Manages hall access during university breaks and the end of each semester. Creates and administers late stay and early arrival lists. Administers the Residence Life information systems: Makes recommendations and writes computer reports as needed to meet housing needs. Maintains up-to-date rosters, assignments and statistical records for various weekly reports. Maintains manual back-up systems for all housing records. Trains staff on assignments software. Serves as liaison to housing software company to ensure updates proceed as scheduled and issues/problems are reported and corrected in a timely manner. Recommends content and uses for the department’s social media platforms in support of effective management of housing assignment processes.

Requirements

Bachelor’s degree
Two years of relevant experience

Nice To Haves

Master’s degree in college student affairs or related field
Experience working with housing management software

Responsibilities

Oversees housing assignments and meal plans
Makes room assignments and changes for new and returning students
Signs contracts/leases; develops contract/lease addendums; manages contract/lease cancellations
Processes proration/repayment processes
Maintains waiting lists
Counsels parents and students regarding problems
Addresses special housing populations needs
Makes meal plan assignments and changes for all on-campus students
Coordinates summer housing assignments and meal plans
Oversees the reconciliation of board bills from the dining services contractor
Manages room assignments during emergencies in which students must be temporarily relocated
Works during move-in and move-out each semester to ensure assignments and check-outs are processed efficiently
Manages day-to-day operations for the Department of Residence Life office
Administers and makes recommendations concerning Residence Life policies and procedures
Consults with the Director of Residence Life concerning policy exceptions
Develops departmental marketing and retention materials
Trains the department’s full-time Administrative Specialist and student assistants
Meets with students desiring a room change
Manages hall access during university breaks and the end of each semester
Creates and administers late stay and early arrival lists
Makes recommendations and writes computer reports as needed to meet housing needs
Maintains up-to-date rosters, assignments and statistical records for various weekly reports
Maintains manual back-up systems for all housing records
Trains staff on assignments software
Serves as liaison to housing software company to ensure updates proceed as scheduled and issues/problems are reported and corrected in a timely manner
Recommends content and uses for the department’s social media platforms in support of effective management of housing assignment processes