Assistant Director, Operations & Administration

New York University • New York, NY

3d • $90,000 - $110,000 • Onsite

About The Position

The Assistant Director, Operations and Administration oversees the daily administrative, operational, and financial workflows in the Department of Technology Management and Innovation. Partnering closely with the Senior Director, Department Chair, and Faculty, this role ensures quality service to all department stakeholders and drives core academic operations in the department—including faculty/researcher contracting/appointments, course scheduling management, communications/social media, department events, space management, budgeting/expense/procurement, and staff/student worker supervision. Serving as a key advisor to departmental leadership, the Assistant Director will evaluate existing policies and procedures, analyze operational data, and execute high-impact special projects to continuously improve departmental performance.

Requirements

• Bachelor's Degree in a related area
• 5+ years experience in higher education, operations, supervision, managing budgets or equivalent combination of education and experience.
• Ability to work as a team member.
• Ability to think creatively.
• Ability to evaluate and improve existing process and procedures.
• Strong and polished interpersonal, written, and oral communication skills.
• Ability to comprehend and follow a diverse set of verbally communicated operational procedures with little guidance or training, self-manageable.
• Comfortable and professional in conducting business by telephone and in person.
• Significant attention to detail.
• Effective communications.
• Team collaboration.
• Willingness to respond to the needs of students and employers in an increasingly technologically-oriented society.
• Strong customer service skills.

Nice To Haves

• Master's Degree in Higher Education Administration/Student Affairs, or related area
• 5+ years Previous work experience in academic department management; academic operations; sponsored research
• Familiar with social media platforms and developing/implementing social media campaigns.
• Understanding and experience in working with international and domestic students in higher education.
• Familiarity with social media platform management (Instagram, Twitter, Linkedin, Facebook).

Responsibilities

• Oversees daily administrative, operational, and financial workflows.
• Ensures quality service to department stakeholders.
• Drives core academic operations including faculty/researcher contracting/appointments, course scheduling management, communications/social media, department events, space management, budgeting/expense/procurement, and staff/student worker supervision.
• Evaluates existing policies and procedures.
• Analyzes operational data.
• Executes high-impact special projects to continuously improve departmental performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level