Director, Administration

Calgary Food Bank•Calgary, AB

11h•Hybrid

About The Position

The Director of Administration will provide leadership and oversight for administrative operations, information technology, facilities management, workplace health and safety, and organizational support services. This role is responsible for ensuring efficient day-to-day operations while supporting a safe, effective, and high-performing workplace environment aligned with the Calgary Food Bank’s mission and values. Reporting into the President & CEO, the Director of Administration will join our Corporate Services Team and be a member of the Senior Leadership Team.

Requirements

A Bachelor’s degree in Business Administration, Operations Management, Information Technology, or a related field; equivalent combinations of education and experience will be considered.
Minimum of 5 years of progressive leadership experience in administration, operations, facilities, or related functions.
Experience overseeing facilities management, workplace safety, and organizational operations.
Knowledge of occupational health and safety practices and administrative systems.
Strong leadership, organizational, and relationship-building skills.
Excellent communication and interpersonal skills with the ability to work collaboratively across teams.
Ability to prioritize multiple projects in a fast-paced and evolving environment.
Strong problem-solving and decision-making capabilities.
Demonstrated discretion and professionalism in handling confidential information.
Proficiency with Microsoft Office and organizational management systems.

Nice To Haves

Experience coordinating or overseeing information technology services and vendors considered an asset.
Experience in a nonprofit organization considered an asset.
Experience managing budgets, vendor relationships, and operational projects preferred.

Responsibilities

Provide leadership, coaching, and support to administrative and operational staff.
Develop, implement, and monitor administrative procedures and operational best practices to improve organizational effectiveness.
Oversee organizational administrative processes including records management, documentation standards, and office systems.
Coordinate organizational purchasing, vendor management, and facility-related contracts.
Support cross-functional operational planning and organizational initiatives.
Provide oversight and coordination of organizational IT systems, infrastructure, and technology vendors.
Support the implementation and maintenance of technology solutions that improve operational efficiency and organizational effectiveness.
Work collaboratively with internal teams and external providers to address technology needs, cybersecurity practices, and system upgrades.
Assist in the development and implementation of IT-related policies, procedures, and business continuity practices.
Oversee facility maintenance, office operations, and equipment management to ensure a safe, efficient, and functional workplace.
Coordinate external service providers and vendor relationships related to building operations and maintenance.
Lead workplace health and safety programs, policies, training, and committee activities.
Monitor workplace incidents, workers’ compensation claims, and safety reporting processes.
Ensure compliance with organizational safety standards and applicable regulations.
Assist with budget tracking, expense monitoring, and financial reporting related to administrative operations.
Support invoice processing, purchase orders, and vendor payment coordination in collaboration with Finance.
Monitor operational expenditures and identify opportunities for efficiencies and cost savings.
Prepare reports and operational updates for senior leadership as required.
Collaborate across departments to support operational planning and organizational initiatives.
Assist with internal communications, policy updates, and organizational documentation.
Contribute to a culture of continuous improvement, accountability, and collaboration.
Support additional operational and administrative projects as required.