Director of Administration

YMCA of the East Valley•San Bernardino, CA

14h•$0 - $70,304•Onsite

About The Position

The Director of Administration supports branch operations and will report to the Executive Director. This role oversees candidate screening and staff training, accounting functions, and the annual campaign. The role will also oversee accounting, risk management, and annual campaign administrative needs at assigned branches.

Requirements

Bachelor’s degree (or equivalent experience) in administration or related field
3-5 years of experience in administration, including accounting, payroll, and customer service
Experience with CRM and/or HRIS systems, preferably ADP Workforce Now
The ability to be an impactful communicator, providing high-quality experience to all candidates and able to manage difficult conversations with employees
Strong interpersonal skills with proven ability to build trusted relationships at all levels of the organization
Able to work independently and as part of a team, with multiple priorities in a fast-paced environment
The ability to lead project management initiatives with a high level of detail, from start to finish
Must be able to prioritize various workstreams and operate with a sense of urgency
Reliable transportation to attend meetings, events, and appointments within the county
Ability to develop complex reports and analyze data
Proficiency in documenting processes and keeping up with industry trends
Outstanding organizational skills, and creative problem-solving abilities
Proficient in Microsoft Excel, Word, PowerPoint and TEAMS
Ability to maintain confidentiality with sensitive information
Strong presentation, written, and verbal communication skills
Able to prioritize work, meet deadlines and produce quality results on time with strong attention to detail
Perform other related duties as assigned
Employment references, personal references, Fingerprint (a search of the candidate’s criminal background history), and physical examinations where required.

Nice To Haves

Change Leadership: Provides resources, removes barriers and acts as an advocate for those initiating change.
Communication: Maintains regular, clear, and concise communication within area of responsibility.
Developing Others: Recruits and hire diverse staff teams, escalates sensitive issues, inappropriate behavior or performance concerns to help others grow.
Emotional Maturity: Demonstrates a settling presence, even during times of crisis and challenge.
Critical Thinking: Anticipates risk, implications, and possible outcomes before acting.
Functional Expertise: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and cultural competence.

Responsibilities

Execute talent acquisition strategies to support rapid growth at school locations and branch departments.
Collaborate with the branch leadership team to forecast staffing needs across the supported branch.
Provide oversight of payroll for the branch, including periodic audits to ensure compliance, timely submissions, accuracy, attestation, and approval.
Oversee the recruitment process to build and maintain a pipeline of high-quality candidates for all roles, leveraging various sourcing methods, including job boards, social media, networking, and direct outreach.
Organize and conduct training for employees on HR policies and procedures and other training as needed.
Oversee branch onboarding and employee training.
Develop and implement workflows to ensure invoices, contract billing, bank deposits, collections, etc., are processed in a timely manner and in line with the monthly closing calendar.
Cash handling – prepare daily deposit, oversee and distribute petty cash, and reconcile front desk float.
Oversee accounts payable to ensure POs are completed and approved before delivery to corporate.
Manage office supplies, including ordering, securing, and distribution.
Coordinate annual campaign setup with the VP of Mission Advancement, enter pledges/gifts, and prepare acknowledgements for signature weekly.
Prepare reports and data files for review and/or marketing and communications for the branch director team.
Track trends and identify themes in recruitment, retention, fundraising, time and attendance, etc.
Provide exempt-level supervision, leadership, and performance management for the Membership Coordinator.
Directly oversee and support the Membership team, ensuring consistent execution of service standards, policies, and operational expectations.
Assume responsibility for membership budget oversight, including planning, monitoring, forecasting, and variance management.
Analyze membership performance metrics to inform strategic decisions related to growth, retention, and staffing.
Partner with executive leadership to align membership operations with branch goals, financial targets, and organizational priorities.