BTPL- Circulation Assistant Department Head

Charter Township of Bloomfield•Bloomfield Township, MI

10h•Onsite

About The Position

Bloomfield Township Public Library is seeking an enthusiastic and attentive Assistant Department Head for the Circulation Department. This role is crucial in providing high-quality public library service to a community of over 44,000 people. The library, with a significant operating budget and strong community support, emphasizes inclusivity, diverse collections, and integrated technology. The ideal candidate will be dedicated to excellent public service and thrive in a collaborative team setting.

Requirements

Minimum of three years’ public library experience.
High school diploma.
Strong customer service skills.
Strong skills in using Windows-based computers, Microsoft 365, database searching, downloadable resources, and the internet, as well as cash registers.
Strong organizational, communication, and writing skills.
Proven interpersonal skills to work effectively with staff in a team environment.
Ability to interpret and analyze qualitative and quantitative data.
Able to lift, push, and/or pull at least 20 pounds; ability to visually review materials and discern vocal and audible tones with or without reasonable accommodation.
Strong attention to detail.
Dependable and flexible work habits.
Strong desire to serve the Library in a positive manner.

Nice To Haves

Considerable knowledge and experience in Circulation.
Supervisory experience.
Some coursework in Library Technical Services and Circulation.

Responsibilities

Provides positive, pleasant professional service to the public.
Assists Department Head in supervision of all aspects of the Circulation Department, including scheduling and supervises department in the absence of the Department Head.
Assists in the development and implementation of library policies and procedures.
Processes money transactions, reconciles reports, and performs related circulation tasks.
Assists patrons with understanding their library card accounts.
Uses current technologies for communication.
Performs opening and closing procedures for the Circulation desk.
Maintains knowledge of state-of-the art technologies and best practices for circulation in a public library.
Participates in professional organizations; seeks opportunities for professional growth and development.
Checks out and in materials from the Library collection and MeL.
Counts opening cash tills and balance closing cash tills.
Processes patron registration information and verifies accuracy of patron database.
Discusses notes on patron records with patrons, explaining and resolving any issues.
Explains residency requirements to obtain library cards.
Troubleshoots the automated material handling machine.
Works with the Department Head and staff to coordinate projects.
Hires and supervises Library Assistant I’s and Pages, including training, scheduling, performance evaluation, and workflow.
Attends Management Advisory Committee meeting in absence of Department Head.
Serves as person-in-charge to respond to emergencies and resolve patron issues.
Contributes statistical reports related to department operations.
Other duties as assigned.