Assistant Deli Manager

Weis Markets•Lancaster, PA

About The Position

The Assistant Deli Manager supports the day-to-day operation of the deli department, working with the Deli Manager on merchandising, advertising execution, associate engagement, customer service, inventory, scheduling, and labor control. The role helps maintain quality and freshness, limit product damage and loss, ensure smooth department workflow, and comply with company policies and applicable food-safety, sanitation, health, safety, weights-and-measures, and labeling requirements. The position supervises department associates in partnership with, or in the absence of, the department manager.

Requirements

  • Completed or working toward a high school diploma or GED.
  • At least 2 years of management experience in a retail, restaurant, or supermarket environment.
  • Ability to perform each essential duty satisfactorily, with or without accommodation.

Responsibilities

  • Provide friendly customer service by greeting customers, offering assistance, suggesting alternatives when appropriate, answering questions, and thanking customers.
  • Maintain a positive and friendly attitude.
  • Use proper product-handling techniques to ensure merchandise quality and freshness.
  • Help control damages and minimize product losses according to company procedures and standards.
  • Assist the Deli Manager with daily department operations, including merchandising, ad execution, associate engagement, and customer service.
  • Coordinate sales and merchandising plans to maintain appropriate stock levels and product freshness.
  • Monitor competitors' merchandising, pricing, quality, and comparison signage.
  • Oversee department inventories by tracking weekly sales reports, product orders, and supplies, and help ensure a successful period-end physical inventory.
  • Review schedules and work assignments and control labor costs.
  • Assist with associate training, recognize performance, and develop associate talent.
  • Apply company operational policies and procedures, including daily checklists and reporting.
  • Audit receiving, pricing, stock levels, freshness, and quality procedures.
  • Enforce proper record keeping and evaluate and enforce sanitation practices.
  • Ensure compliance with company, state, and federal requirements for sanitation, food handling, health, safety, weights and measures, and labeling.
  • Complete required product logs and follow safety guidelines when using equipment and utensils.
  • Promote smooth department workflow by cooperating with coworkers and superiors.
  • Continuously work to improve job performance.
  • Perform staff duties and other job duties as requested by management.
  • Supervise department associates in partnership with, or in the absence of, the department manager.
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