(21 yrs+ to apply) Assistant Customer Service Manager - Richmond Center
About The Position
This role involves providing friendly and courteous service to customers, ensuring regular and reliable attendance, and performing all duties of a checker and customer service person. The Assistant Customer Service Manager will also take on the duties of the Customer Service Manager when they are not on-site, supervise checkers and baggers to maximize checkout efficiency, and write schedules for various store positions to ensure proper coverage. Additionally, the role includes performing all service center duties such as utility payments, lottery, cash drawer audits, and store safe management. Other duties may be assigned at the discretion of store management. Training will be provided at the store level.
Requirements
- 21 years or older to apply
- Regular, reliable attendance is an essential function of the job
- Minimum of six months employment with Schnucks preferred for Store/Facility Teammates
- Minimum of one year employment with Schnucks preferred for Store Support Center Teammates
- Must be in good standing (not on a performance improvement plan or active discipline)
- If invited for an interview, must have manager approval based on performance
Nice To Haves
- Six months employment with Schnucks preferred for Store/Facility Teammates
- One year employment with Schnucks preferred for Store Support Center Teammates
Responsibilities
- Provide friendly and courteous service to customers
- Perform all duties of checker and customer service person
- Take on the duties of the Customer Service Manager when they are not on-site
- Supervision of checkers and baggers to maximize efficiency of checkout process
- Write schedule for baggers, checkers, U-scan and service center ensuring proper coverage during all business hours
- Perform all service center duties including but not limited to utility payments, lottery, cash drawer audits, and store safe management
- Other duties may be assigned at the discretion of store management
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
