Assistant Community Manager - Moorpark, CA

USA Properties Fund, Inc.•Moorpark, CA

10h•$27 - $29•Onsite

About The Position

USA Multifamily Management, Inc. is seeking an Assistant Community Manager for Vintage Crest, a 190-unit senior community in Moorpark, California. The position reports to the Community Manager and is non-exempt, full-time, with a starting salary of $27–$29 per hour depending on experience. The Assistant Community Manager supports the community’s day-to-day operations, including regulatory compliance, application and recertification processing, rent collection and payment posting, financial review, leasing inquiries, marketing, and resident relations. The role requires following company policies and applicable housing laws, collaborating with internal and external stakeholders, completing required training, and promptly reporting safety hazards. USA Multifamily Management manages residential communities, including properties specializing in Tax Credit/Section 42 (LIHTC) housing.

Requirements

At least six months of on-site property management experience at a Tax Credit/Section 42 property (LIHTC).
Computer skills in Microsoft Word, Excel, and Outlook.
Strong customer service and sales skills.
Valid driver's license from the state in which the applicant resides.

Nice To Haves

Experience with YARDI Voyager.
High school diploma or GED (preferred but not required).

Responsibilities

Maintain compliance with general and community-specific regulations, potentially including LIHTC, Bond, MHP, RHCP, and HOME requirements.
Understand and present information, and ensure paperwork is completed accurately and processed as directed by Community Managers, the Compliance Department, and/or third parties.
Complete initial applications within two weeks of the application date and complete resident recertifications on time.
Manage multiple tasks while maintaining work quality and meeting deadlines; use critical thinking to solve problems and collaborate toward community and company goals.
Conduct business in accordance with company policies and procedures and applicable laws, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.
Make consistent efforts to maximize rental income; regularly review aged receivables and collect outstanding balances from current and former residents.
Assist the Community Manager with reviewing community financials and expenses.
Post resident rent payments and, where applicable, subsidy/housing rent payments.
Develop and maintain positive, professional relationships with internal and external stakeholders.
Handle resident complaints, concerns, and special requests as directed by the Community Manager.
Monitor marketing efforts and develop new strategies.
Respond to leasing inquiries by waitlist, telephone, email, and walk-in, and maintain a current database of traffic-related activities.
Complete required monthly training.
Use appropriate personal protective equipment when completing tasks and promptly report potential safety hazards to supervisors.

Benefits

Medical, dental, vision, and chiropractic insurance.
Paid time off, including holidays and eight hours of paid volunteer time per year.
Unpaid time off.
Bonus program eligibility.
Wellness incentive program.
401(k) retirement savings plan with company match.
Life insurance.
Pre-tax healthcare and dependent care flexible spending accounts.
Regular training opportunities and career development planning.
Tuition assistance and professional designation reimbursement.
Scholarship opportunity for dependents of full-time employees.
Employee referral bonus program.
Employee recognition and appreciation events.