Assistant Community Manager - Folsom, CA

USA Properties Fund, Inc.•Folsom, CA

2d•$24 - $25•Onsite

About The Position

USA Multifamily Management, Inc. is seeking an Assistant Community Manager for Vintage Willow Creek Senior Apartments, an 184-unit senior community in Folsom, California. The Assistant Community Manager reports to the Community Manager. This is a full-time, non-exempt position with a stated starting pay of $24–$25 per hour, depending on experience. The role supports the community’s day-to-day operations, including compliance with applicable affordable-housing program requirements, accurate and timely processing of applications and resident recertifications, rent collection and payment posting, financial review, marketing and leasing inquiries, and resident service. The position also requires following company policies and applicable laws, collaborating with internal and external stakeholders, and promptly reporting potential safety hazards.

Requirements

At least six months of on-site property management experience at a Tax Credit/Section 42 (LIHTC) property.
Computer skills in Microsoft Word, Excel, and Outlook.
Strong customer service and sales skills.
Valid driver’s license from the state in which the applicant resides.

Nice To Haves

Experience with YARDI Voyager.
High school diploma or GED (preferred but not required).

Responsibilities

Maintain compliance with general and community-specific regulations, including applicable LIHTC, Bond, MHP, RHCP, and/or HOME requirements.
Ensure paperwork is completed accurately and processed as directed by the Community Manager, Compliance Department, and/or third party.
Complete initial applications within two weeks of the application date and complete resident recertifications on time.
Manage multiple tasks while maintaining work quality and meeting deadlines.
Collaborate with others to achieve community and company goals.
Conduct business in accordance with company policies and procedures and applicable laws, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.
Make consistent efforts to maximize rental income.
Assist with regular review of aged receivables and collection of outstanding balances from current and former residents.
Assist the Community Manager with reviewing community financials and expenses.
Post resident rent payments and, where applicable, subsidy or housing rent payments.
Develop and maintain positive, professional relationships with internal and external stakeholders.
Handle resident complaints, concerns, and special requests as directed by the Community Manager.
Monitor marketing efforts and develop new strategies.
Respond to leasing inquiries received through waitlist, telephone, email, and walk-in channels, and maintain a current database of traffic-related activities.
Use appropriate personal protective equipment when completing tasks.
Address and promptly report potential safety hazards to supervisors.

Benefits

Medical, dental, vision, and chiropractic insurance.
Paid time off, including holidays and eight hours of paid volunteer time per year.
Unpaid time off.
Bonus program eligibility.
Wellness incentive program.
401(k) retirement savings plan with company match.
Life insurance.
Pre-tax healthcare and dependent care flexible spending accounts.
Regular training opportunities and career development planning.
Tuition assistance and professional designation reimbursement.
Scholarship opportunity for dependents of full-time employees.
Employee referral bonus program.
Employee recognition and appreciation events.