Assistant Community Manager - Sacramento - Elk Grove, CA

USA Properties Fund•Sacramento, CA

7d•Onsite

About The Position

USA Multifamily Management, Inc. is seeking an Assistant Community Manager for Silverado Creek Family Apartments, a 168-unit family community in Elk Grove, California. The role supports the Community Manager with property operations, affordable-housing compliance, leasing, resident relations, financial processes, and marketing. The position reports to the Community Manager and is non-exempt with a full-time schedule. The starting pay is $26–$28 per hour, depending on experience. USA Multifamily Management manages residential communities in California and Nevada and specializes in Tax Credit/Section 42 (LIHTC) properties. The company describes its work environment as collaborative and offers opportunities for training and career development.

Requirements

At least six months of on-site property management experience at a Tax Credit/Section 42 (LIHTC) property.
Computer skills in Microsoft Word, Excel, and Outlook.
Strong customer service and sales skills.
Valid driver’s license from the state of residence.

Nice To Haves

Experience with YARDI Voyager.
High school diploma or GED is preferred but not required.

Responsibilities

Maintain compliance with general and community-specific regulations, potentially including LIHTC income limits, Bond, MHP, RHCP, and/or HOME program requirements.
Ensure paperwork is completed accurately and processed as directed by the Community Manager, Compliance Department, and/or third parties.
Complete initial applications within two weeks of the application date and complete resident recertifications on time.
Handle multiple tasks while balancing work quality and deadlines; use critical thinking to solve problems and collaborate toward community and company goals.
Conduct business in accordance with company policies and procedures and applicable laws, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.
Make consistent efforts to maximize rental income.
Help review aged receivables and collect outstanding balances from current and former residents.
Assist the Community Manager with reviewing community financials and expenses.
Post resident rent payments and, where applicable, subsidy or housing rent payments.
Develop and maintain positive, professional relationships with internal and external stakeholders.
Handle resident complaints, concerns, and special requests as directed by the Community Manager.
Monitor marketing efforts and develop new strategies as needed.
Respond to leasing inquiries by waitlist, telephone, email, and walk-in, and maintain a current database of traffic-related activities.
Complete required monthly tasks.
Use appropriate personal protective equipment when completing tasks.
Immediately address and report potential safety hazards to supervisors.

Benefits

Medical, dental, vision, and chiropractic insurance.
Paid time off, including holidays and eight hours of paid volunteer time per year.
Unpaid time off.
Bonus program eligibility.
Wellness incentive program.
401(k) retirement savings plan with company match.
Life insurance.
Pre-tax healthcare and dependent care flexible spending accounts.
Regular training opportunities and career development planning.
Tuition assistance and professional designation reimbursement.
Scholarship opportunity for dependents of full-time employees.
Employee referral bonus program.
Employee recognition and appreciation events.