Driver Manager - Elk Grove

Temco Logistics•Elk Grove Township, IL

3d•$70,000 - $80,000•Onsite

About The Position

Temco Logistics is seeking a Driver Manager to oversee daily delivery operations at its Elk Grove location. The role manages route assignments, supports driver and technician supervision, and maintains operational efficiency while upholding safety and quality standards. The Driver Manager also supports daily operations under the direction of the General Manager and helps develop a service-oriented team.

Requirements

At least 3 years of experience in operations, logistics management, or transportation.
Strong understanding of the home appliance industry, including installation and servicing.
Ability to work a flexible six-day schedule as needed.
Excellent communication and time-management skills, with attention to detail.
Proven success developing and managing a team and fostering a service-oriented culture.
Expertise in DOT regulations and commercial vehicle compliance.
Experience overseeing drivers and managing commercial vehicle operations.
Ability to drive a 26-foot box truck.
Computer proficiency, including Microsoft Suite and email communication.
Experience or skill in fleet management, routing, and truck maintenance.

Nice To Haves

Fluency in Spanish.

Responsibilities

Assign daily routes efficiently and verify route documentation before dispatch.
Implement operational tasks, prepare reports, and assist with daily operations as directed by the General Manager.
Monitor and coach technicians to support performance and service goals.
Communicate recruitment needs, participate in hiring, and foster a culture of customer service and respect.
Assist in supervising technicians, observing performance, and providing constructive feedback.
Promote dock safety and ensure technicians follow safety standards and DOT and OSHA requirements.
Assist with customer escalations and help resolve issues while maintaining customer satisfaction.
Oversee vehicle fueling and preventative maintenance, and regularly inspect vehicles for proper care and use.
Supervise truck loading to prevent damage, ensure proper freight pulls, and maintain safe work practices.
Track technician goals and performance metrics, document service failures, and develop improvement plans.
Ensure technicians follow uniform standards and company policies.