Assistant Community Manager - Sarasota, FL

RangeWater • Sarasota, FL

7d • Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of an apartment community. The role includes accounting and reporting, preparing monthly close-out and financial reports, processing invoices, collecting rent and other payments, completing deposits and reconciliations, and using property management software to record and report financial activity.

The Assistant Community Manager also supports leasing, marketing, resident relations, property maintenance, vendor coordination, and client or owner communications. In the Community Manager’s absence, this role acts as the on-site supervisor, organizing and delegating work and helping ensure community operations follow company policies and procedures.

The position is scheduled for 40 hours in a regular work week. Site hours may vary; typical hours are Monday–Friday, 9 a.m.–6 p.m., Saturday, 10 a.m.–5 p.m., and Sunday, 1 p.m.–5 p.m. Weekend availability is required when scheduled. The role works in an office and frequently encounters outdoor conditions that may be unpleasant or hazardous. Routine local travel, and potentially non-local travel, may be required for business responsibilities.

Requirements

• High school diploma or GED equivalent.
• Must be available to work weekends when scheduled.
• Must be able to perform the essential job functions unaccompanied.
• Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
• Proficiency with internet, word-processing, spreadsheet, and database-management programs for reporting.
• Current valid driver’s license.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
• Ability to frequently stand, walk, reach with hands and arms, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

• Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
• Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

• Support leasing and marketing efforts in person and complete the full leasing cycle to help achieve revenue and occupancy goals.
• Complete daily transactions and tasks related to the community’s financial operations.
• Review and submit vendor, contractor, and service-provider invoices for payment, reconciling work performed or products purchased with company policies and procedures.
• Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
• Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
• Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
• Conduct property tours, update clients on property performance, and meet with clients as needed.
• Manage contractor and vendor relationships.
• Promote resident satisfaction by building and maintaining relationships with residents and coworkers.
• Oversee the property’s safety, cleanliness, general appearance, and appeal; report equipment malfunctions and injuries or accidents involving employees, visitors, or residents.
• Ensure the property maintenance team follows company standards for service requests.
• Act as on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing operations in accordance with company policies and procedures.
• Monitor market and competitor conditions that may affect occupancy and sales; develop and implement short- and long-term marketing plans and goals, and follow established policies regarding concessions, specials, and other occupancy programs.
• Perform other duties as assigned.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life insurance and short-term disability.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on the property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED