ASSISTANT COMMUNITY MANAGER

SANDALWOOD MANAGEMENT USA LP • Kent, OH

5d • $24 - $26 • Onsite

About The Position

A growing property management firm is seeking an Assistant Community Manager to support the daily operation of Copper Creek, a 182-unit apartment community in Kent, Ohio. The role supports the Community Manager across property management activities and focuses on effective community operations, accurate property records, leasing available units, and resident retention. The Assistant Community Manager assumes a leadership role and the Community Manager’s responsibilities when the Community Manager is unavailable.

Requirements

• At least 2 years of experience in multifamily property management, with a proven track record of success.
• Strong administrative and communication skills.
• Valid driver’s license.
• Successfully pass a pre-employment background check and drug test.

Nice To Haves

• Experience with Yardi property management software is strongly preferred.

Responsibilities

• Provide excellent customer service through proactive resident service and prompt, accurate responses to inquiries and requests.
• Collect rents and other receipts, and post and deposit rental and other income within 24 hours of collection.
• Maintain accurate records of community transactions, including rent rolls, delinquency reports, and move-ins and move-outs.
• Conduct collection proceedings, evictions, and utility cut-offs for delinquent rents as required and in a timely manner.
• Ensure invoices are entered and coded into Accounts Payable for timely payment.
• Ensure lease files are complete and current, and maintain dead files in proper condition.
• Prepare and deliver delinquency, eviction, and Notices to Vacate.
• Review lease files before move-in.
• Schedule renewals or move-outs.
• Maintain a resident retention plan, including contacting residents about lease renewals 65 days in advance.
• Inspect the community at least weekly and ensure potential liability issues are corrected in a timely manner.
• Conduct and supervise monthly market studies.
• Assume the Community Manager’s responsibilities when the Community Manager is unavailable.

Benefits

• Rent discount options (eligibility requirements may apply).
• Medical, dental, and vision benefits packages.
• Company-paid life insurance.
• 401(k).
• Paid holidays.
• Vacation time.
• Monthly renewal commission and bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed