Assistant Community Manager - Comet Garner

Bell Partners Inc•Garner, NC

About The Position

The Assistant Community Manager supports leadership of community leasing processes and operations. The role helps motivate community staff to provide exceptional service and maintain high resident satisfaction. The Assistant Community Manager may assume leadership of the community when the Community Manager is absent. The position supports leasing, resident service, accounting, collections, reporting, and general administration. It also involves working with the Community Manager and Regional Manager to review community performance and recommend pricing changes.

Requirements

  • Strong interpersonal skills, including the ability to work with diverse personalities; tact, maturity, and flexibility.
  • Exceptional customer service skills.
  • Strong time management and ability to multitask.
  • Demonstrated support of Bell Core Values and BAL strategic drivers.
  • Strong written and verbal communication skills.
  • Professional image.
  • Resourcefulness and strong organizational skills.

Nice To Haves

  • BA/BS degree preferred but not required; relevant experience will be considered.
  • At least 1 year of experience in a property management role preferred.
  • Previous leasing experience strongly preferred.
  • Previous bookkeeping or collections experience is a plus.

Responsibilities

  • Assist the Community Manager with oversight of the leasing team and training.
  • Support Leasing Consultants with apartment leasing and ensure Fair Housing guidelines are followed; verify prospective resident applications and lease apartments as needed.
  • Post rental collections, make bank deposits, and oversee administration of community accounting functions.
  • Meet regularly with the Community Manager and Regional Manager to discuss community performance.
  • Conduct monthly market surveys and recommend pricing changes.
  • Maintain and update resident lease files and community computer records, including generating reports.
  • Process notices to vacate and manage delinquency, file evictions as necessary, and conduct associated collections activities.
  • Address resident concerns and coordinate resolutions with the Community Manager or another member of the leadership team.
  • Perform administrative duties assigned by the Community Manager.
  • Perform additional duties as assigned.
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