Assistant Community Manager - Ryder Junction

Greystar Management Services•Greer, SC

3d•Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of a stabilized, 264-unit garden-style community. The role handles accounting and bookkeeping, monthly close-out and financial reporting, invoice processing, rent and payment collection, bank deposits, account reconciliations, and financial tracking through property management software. The position also supports resident relations, lease enforcement, collections, evictions and move-outs, and may assist with leasing and marketing. In the Community Manager’s absence, the Assistant Community Manager serves as the on-site supervisor, coordinating daily work and maintenance and make-ready tasks while ensuring compliance with company policies and procedures. The role may also support the client/owner relationship through meetings, tours, updates, and responses to requests. The schedule is Monday through Friday, 9 a.m. to 6 p.m., with rotating weekends. The work is based in an office and also involves exposure to outdoor elements and physical access throughout the property. Routine local travel may be required, with rare or occasional travel for business meetings or training. The hourly range is $21.00–$23.00. The role may be eligible for bonus programs. Benefits for full-time employees include medical, dental, vision, disability and life insurance; paid time off; onsite housing discounts for eligible onsite team members; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; additional insurance and legal plans; and charitable giving benefits.

Requirements

At least 1–3 years of relevant experience in residence life and/or property management.
Understanding of lease terms, lease enforcement, and collections.
Excellent written and verbal communication skills.
Detail-oriented and self-motivated, with the ability to work independently and collaboratively.
Required licenses and/or certifications as applicable under state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Strong proficiency with property management software such as Yardi, OneSite, or Entrata.
Ability to access all exterior and interior parts of the property and its amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree in Business Management, Communications, or a related field from an accredited college or university is preferred.

Responsibilities

Complete daily financial transactions, including collecting and posting rent, fees, and other payments; preparing bank deposits; reconciling accounts; preparing financial reports; and processing invoices and payables.
Operate property management software, enter required information accurately, and complete updates and backups to maintain system integrity.
Review resident files and accounting records for unpaid or late fees; communicate with residents about outstanding balances; follow delinquency collection procedures; and enforce lease terms.
Review and submit vendor, contractor, and service-provider invoices by reconciling work or purchases, obtaining Community Manager approval, coding charges, and coordinating communication as needed.
Follow company procedures and notice requirements for evictions and represent the community in court hearings and eviction proceedings as required.
Process resident move-outs by reviewing lease terms and notice requirements, applying applicable deposits and lease cancellation fees, and completing dispositions according to procedures and legal requirements.
Respond to resident complaints, questions, and requests in a timely manner and take appropriate steps to resolve service issues and support resident satisfaction and retention.
Act as the on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks, and managing operations in compliance with company policies and practices.
Assist with client and owner relationships by attending meetings, conducting community tours, providing performance updates, and responding to requests.
May assist with leasing and marketing by greeting prospective residents, gathering prospect information, showing apartments and models, obtaining lease deposits, and helping applicants complete rental applications and credit verification.
For California positions, review completed move-in files before submitting them to the Community Manager for review and approval.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.