Greeter- Van Ryder ("anfitrión- Van Ryder")
About The Position
The Greeter maintains attention at the restaurant entrance and welcomes guests with an appropriate greeting. The role escorts guests to tables, presents menus, and coordinates with restaurant staff to help ensure a guest experience that meets company standards. The Greeter may also refill beverages, set tables, clean dining and serving areas, roll silverware, expedite food orders, prepare food for to-go areas, and clean and restock table condiments. The position may assist with guest inquiries, follow company and safety procedures, and report maintenance issues, hazards, accidents, or injuries. Other duties may be assigned by managers or supervisors. Staff must maintain a neat, clean, and well-groomed appearance and attend scheduled training sessions and meetings. Schedules may vary according to hotel business needs.
Requirements
- High school diploma or equivalent education.
- Ability to speak, read, write, and understand the primary language used in the workplace.
- Good verbal and written communication skills and excellent customer relations skills.
- Detail-oriented, with strong organizational and communication skills.
- Basic computer skills and basic computational ability.
- Ability to deal effectively with internal and external customers, including demonstrating patience, tact, and diplomacy and collecting accurate information to resolve conflicts.
- Knowledge of basic Windows OS, MS Office, PMS, and POS functions.
- Self-driven and able to work independently.
- Strong issue-resolution and analytical skills, with attention to detail.
- Ability to perform the essential functions with or without reasonable accommodation.
- Regular attendance and ability to work varying schedules according to hotel business needs.
- Ability to stand and exert mobility for up to four hours at a time, maneuver between simultaneous functions, work in limited spaces, and reach other hotel departments promptly.
- Ability to work in extreme temperatures such as freezers at -10°F and kitchens at +110°F for one hour or more.
- Ability to lift up to 45 pounds and push or pull carts and equipment weighing up to 250 pounds.
- Ability to grasp, write, stand, sit, walk, perform repetitive motions, bend, climb, listen, hear, and see; distinguish product quality and detect signs of emergencies using hearing, smell, taste, and vision; and bend, stoop, squat, stretch, and perform substantial finger, wrist, and hand movements.
Nice To Haves
- Food service experience.
- Customer service experience.
- Safe Server Alcohol certification.
- Food Handlers certification.
Responsibilities
- Greet and welcome hotel guests and customers.
- Escort guests to their tables and present menus.
- Communicate with wait staff and other restaurant personnel to support the guest experience.
- Perform tasks such as refilling beverages, setting tables, and cleaning eating and serving areas.
- During downtime, assist with team duties such as rolling silverware, expediting food orders, preparing food for to-go areas, and cleaning and replenishing table condiments.
- Assist with guest inquiries as needed.
- Follow company, safety, and security policies and procedures.
- Report maintenance problems, safety hazards, accidents, or injuries.
- Perform other duties as directed by managers and supervisors.
- Maintain the appearance and grooming standards required by Azul Hospitality.
- Attend scheduled training sessions and meetings.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
