On-site Assistant Community Association Manager
About The Position
CAMS is seeking an on-site Assistant Community Association Manager to help manage a full-time fractional-ownership community on a barrier island accessible only by ferry. The community includes a 6½-acre property, a clubhouse, amenities, and 25 cottages functioning as a resort. A ferry pass and parking pass will be provided by the Association. The Assistant Community Association Manager will build relationships with the board of directors and provide guidance and management oversight for the association. The role oversees daily HOA operations, supports board and committee work, manages financial planning and reporting, coordinates vendors and other professionals, and supervises administrative and maintenance staff where applicable. Prior experience in homeowners association management, property management, and/or hospitality is preferred.
Requirements
- Formal education or professional work experience in Community Management or a related field.
- Demonstrated commitment to quality customer service.
- Ability to quickly learn new technology.
- Outstanding written and oral communication skills.
- Excellent time management skills.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Ability to adapt to varying tasks.
- Detail-oriented.
- Ability to create and maintain a budget.
- Ability to review and analyze financial reports.
Nice To Haves
- Prior Homeowners Association, Property Management, and/or Hospitality experience.
- Bachelor’s degree preferred.
- CAI designations strongly preferred.
Responsibilities
- Maintain communication with the community board of directors and homeowners.
- Schedule and prepare for regular board meetings.
- Respond to homeowner needs in a timely manner.
- Prepare and present the annual budget to the board of directors.
- Analyze monthly financial reports and create variance reports for the board of directors.
- Create monthly management reports.
- Contact and coordinate vendors for community maintenance and special projects.
- Oversee daily operations of the HOA.
- Attend regular meetings with the management firm.
- Supervise administrative and maintenance staff where applicable.
- Manage the HOA’s short- and long-term objectives and goals.
- Develop and recommend the annual operating budget and mid-year forecast with assistance from on-site HOA committees.
- Recommend third-party service providers and contractors and manage their activity.
- Recommend aesthetic, maintenance, and safety improvements to the community on a monthly basis.
- Attend and contribute to applicable committee meetings, including Finance, Infrastructure, Landscaping, Marine, and Security, and use committee resources efficiently to formulate and execute strategy.
- Supervise the on-site work order process.
- Work with third-party professionals, including engineers, legal firms, insurance firms, construction management firms, and marketing firms, to accomplish their objectives.
- Recommend and ensure consistent execution of emergency and storm management activity.
- Perform other assigned job functions, including personal management of on-site staff.
Benefits
- Ferry pass provided by the Association.
- Parking pass provided by the Association.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
