Assistant Catering Operations Manager, Seasonal FT, Rogers Place, Edmonton AB

Compass Canada • Edmonton, AB

4d • Onsite

About The Position

This role oversees the day-to-day operations of catering events, including setups, execution, guest satisfaction, health and safety compliance, team coaching, and adherence to brand standards. The Assistant Catering Manager is responsible for understanding and executing Banquet Event Orders (BEOs), procuring necessary catering supplies, coordinating with rental companies, and managing all catering orders. This position may also involve performing server functions when needed, handling client complaints and feedback, and ensuring all outlets and storage areas are clean and presentable. The role requires attending weekly operations meetings to review logistics for upcoming events and maintaining a professional attitude and business attire when on-site. Administrative duties and other tasks assigned by management are also part of the responsibilities.

Requirements

• Bachelor’s degree with at least two years of experience or combination of education and experience.
• Computer experience required including proficiency with Microsoft Office suite.
• Able to communicate effectively and must possess strong customer service skills.
• Able to lift and move up to 50 lbs.
• Demonstrated experience planning meetings and events, including scheduling, communication with clients and post-event billing.
• Able to work independently and as part of a team.
• Demonstrated skills in planning, organizing, problem-solving and completing multiple tasks with priority and deadline.
• Must be able to work a flexible schedule, including evenings and weekends.

Responsibilities

• Oversee day to day event setups, execution, guest satisfaction, health and safety compliance, team coaching and development, and brand standards.
• Reading, understanding and execution of BEO’s (Banquet Event Orders)
• Responsible for procuring all necessary items for catering orders such as: Warehouse orders, buffet line equipment, glassware, flatware, plateware and crockery.
• Responsible for coordinating with rental companies
• Responsible for all catering orders
• Perform server functions when needed
• Handling client complaints and feedback
• Ability to work all event hours
• Responsible for all setup, tear down and staffing of the events.
• Attend and participate in the weekly operations meeting to review all logistics and pertinent items as it relates to the upcoming week’s catered events
• Provide a professional attitude and proper business attire when on-site, ready to meet or service a client at any time
• Ensuring all outlets and storage are clean, presentable at all times
• Administration duties
• Any other duties as assigned by the Catering Manager and/or Director of Premium Services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level