Assistant Catering Manager - Morgan, Lewis, & Bockius

Guest Services, Inc.•Washington, DC

3d•$65,000 - $65,000•Onsite

About The Position

The Assistant Manager assists the Unit Manager in all aspects of center operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Assistant Manager assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. The Assistant Manager also works towards motivating employees, instilling accountability, and achieving results to drive success in the position.

Requirements

At least 3 years of experience in related management required.
Food Safety Management Certification.
Strong sanitation habits.
Demonstrated talent for interacting with a wide variety of people.
Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
Strong customer service abilities; actively looks for ways to assist customers and coworkers.

Nice To Haves

High School Diploma or GED preferred.
Bachelor’s or Business Degree preferred.

Responsibilities

Receive direction from the Unit Manager and assist in the overall management of the unit’s operations, including planning and developing daily operations; forecasting and analyzing sales, labor, and profit; and, ensuring compliance with established budget; and scheduling, supervising, and participating in the operational duties specific to the unit.
Coordinate all aspects of Catered Events from time of booking to the actual events. This includes soliciting client business, client menu planning, scheduling events, contract pricing, supervising production, staffing events, ensuring customer service, and billing.
Oversee all aspects of special catered events including menu planning, staffing, supervising events, and billing; and is responsible for the overall supervision, staffing, and training of the catering personnel during events.
Assist in recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the unit’s staff.
Maintain accounting records, daily reporting requirement, and cash control.
Assist in managing P&L statement.
Maintain accurate records for all catered events.
Respond to customer inquiries and resolve customer complaints.
Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.
Notify Unit Manager of all unusual events, circumstances, or other safety or quality control issues.
Represent the company in a professional and positive manner at all times.
Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors.
Perform unit opening and /or closing procedures.
Maintain awareness of safety issues, and report them immediately to your manager.