Assistant Cafe Manager
About The Position
Bon Appétit Management Company is seeking a service-oriented, highly organized Assistant Café Manager to support daily operations at a corporate dining café serving approximately 750 guests. The manager partners with the Café Manager and culinary team to deliver excellent guest experiences, efficient operations, and seamless service. The role supports one café and two micro-kitchen locations, with approximately five associates per shift. This is a hands-on leadership position focused on developing associates, providing hospitality, and maintaining operational excellence in a fast-paced environment. The schedule has set days off on Monday and Tuesday, with shifts Wednesday through Friday from 9:00 AM to 7:00 PM and Saturday through Sunday from 7:00 PM to 4:00 AM. Shifts do not rotate. Bon Appétit is a contract food-service restaurant company that encourages culinary creativity, learning, and career growth. The Assistant Café Manager helps deliver café and micro-kitchen service and supports business needs, including peak café service periods and specialized overnight functions.
Requirements
- 2–4 years of experience in foodservice, café, hospitality, restaurant, or retail dining operations.
- Strong organizational, communication, and problem-solving skills.
- Knowledge of food safety, sanitation, and workplace safety standards.
- Ability to lead by example and remain composed in a fast-paced environment.
- Ability to work the stated set schedule: Wednesday–Friday, 9:00 AM–7:00 PM; Saturday–Sunday, 7:00 PM–4:00 AM; days off Monday and Tuesday.
Nice To Haves
- Associate's or bachelor's degree in Hospitality, Business, Foodservice Management, or a related field.
- Previous supervisory or leadership experience.
- Experience in a high-touch customer service environment.
- Experience with scheduling, labor management, inventory controls, and daily operational reporting.
- Proficiency with Microsoft Office and foodservice management systems.
- ServSafe certification.
Responsibilities
- Assist in managing daily café and micro-kitchen operations while maintaining high service and hospitality standards.
- Lead, coach, and develop front-line associates and foster a positive team culture.
- Build relationships with guests, clients, and internal partners through proactive communication and service recovery.
- Support staffing, scheduling, labor management, and daily workforce planning.
- Maintain food safety, sanitation, health, and workplace safety standards.
- Monitor food presentation, product quality, merchandising, and service execution.
- Assist with inventory management, ordering, receiving, and product accountability.
- Coordinate with culinary, facilities, and client teams to support daily operations across the café and micro-kitchens.
- Support special events, client meetings, catering, and other operational initiatives.
- Help implement company programs, service enhancements, and promotional initiatives.
- Evaluate processes and identify ways to improve efficiency, guest satisfaction, and team performance.
- Maintain operational records and support reporting requirements as directed by management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Additional paid and/or unpaid time off as provided by applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
