Assistant Branch Manager-Ypsilanti

People Driven Credit Union • Ypsilanti, MI

9d • Onsite

About The Position

As a Full Time Assistant Branch Manager at People Driven Credit Union, you’ll play a pivotal role in shaping a member-focused team that thrives on innovation and problem-solving. This onsite position not only offers the opportunity to lead a passionate crew but also allows you to engage directly with members, ensuring their financial journeys are met with empathy and excellence. As the Assistant Branch Manager in Ypsilanti, you'll support the Regional Branch Manager by overseeing day-to-day branch operations, supervising staff, ensuring excellent member service, promoting credit union products and services, maintaining compliance with regulations and acting as the Branch Manager in their absence, all while upholding the credit union's values and goals. Your role is pivotal in shaping the branch’s success, as you actively engage in the overall management of the branch. With a keen focus on member satisfaction, you will ensure that our members’ needs are met with promptness and professionalism, fostering a culture of excellence within your team.

Requirements

• Minimum of 1 year in a similar role
• Understanding of branch operations
• Understanding of member service excellence
• Strong interpersonal skills
• Ability to motivate and guide your team effectively
• Ability to foster a positive and energetic work culture
• An eye for detail
• Ensuring compliance with organizational policies and operational standards
• Must be able to pass Background and Drug screening

Responsibilities

• Overseeing day-to-day branch operations
• Supervising staff
• Ensuring excellent member service
• Promoting credit union products and services
• Maintaining compliance with regulations
• Acting as the Branch Manager in their absence
• Upholding the credit union's values and goals
• Actively engaging in the overall management of the branch
• Ensuring that our members’ needs are met with promptness and professionalism
• Fostering a culture of excellence within your team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees