Assistant Branch Mgr 1

CoolSys • Menomonee Falls, WI

2d

About The Position

The HVAC Assistant Branch Manager leads technicians who install, repair, and maintain HVAC and refrigeration systems for commercial customers. The manager works routinely with service and installation technicians, dispatch personnel, and other managers to support customer satisfaction and meet departmental goals and objectives. As a senior company representative, the manager communicates with customers, vendors, and suppliers about job or project status and requirements.

CoolSys provides refrigeration, air conditioning, heating, engineering, and energy-management solutions, serving more than 45,000 customer locations across several industries. The company has over 3,700 associates nationwide.

Requirements

• At least 5 years of successful, recent HVAC and refrigeration service management experience.
• Ability to perform advanced-level maintenance and service on HVAC and refrigeration equipment.
• Solid working knowledge of Word, Excel, and Outlook, and ability to learn new systems.
• EPA Universal Certification.
• Valid driver’s license.
• Problem-solving and conflict-management skills.
• Detail-oriented and highly organized, with the ability to handle multiple tasks and assignments.
• Ability to generate ideas and create processes to grow the service department.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to work well with management, executive leadership, support staff, and technicians.
• Ability and willingness to work a non-standard schedule, including nights, weekends, and holidays, as necessary.

Nice To Haves

• Two years of technical training or a bachelor’s degree is preferred.

Responsibilities

• Communicate regularly with dispatch to ensure personnel are scheduled appropriately based on skill level, efficiency, and training requirements.
• Report project information, estimated job completion times, labor hours, and parts or materials used to dispatch daily.
• Review work orders, invoices, and time reports for accuracy and maintain minimal accounts receivable.
• Develop and monitor budgets, goals, and objectives to support departmental profitability.
• Communicate with vendors and factory personnel about warranty issues, product recalls, operational problems, premature failures, and other product issues.
• Lead technicians who install, repair, and maintain commercial HVAC and refrigeration systems.
• Work with technicians, dispatch personnel, other managers, customers, vendors, and suppliers to support customer satisfaction and communicate project status and requirements.

Benefits

• Medical, dental, vision, and prescription coverage, with medical coverage starting at $0 per paycheck.
• Paid vacation, holidays, and a floating holiday.
• 401(k) with company match.
• Company-sponsored life insurance and optional AD&D, short-term disability, and long-term disability coverage.
• Tuition reimbursement.
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills, and more.
• Pet insurance.
• Legal plan and identity theft protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed