Floating Assistant Branch Manager II
About The Position
At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. The Assistant Branch Manager will partner with the Retail Office Manager in directing activities within the branch to accomplish sales and service objectives in order to enhance customer relationships and attract new customer while maintaining the current customer base. This role will be responsible for personally serving customers in addition to performing regular management duties such as monthly coaching sessions, directing business development activities, overseeing branch operations, and scheduling, among other office duties. The incumbent will provide a high level of customer service and foster an environment of engagement amongst the branch Associates. In addition, this role will be responsible for partnering with various branch departments, such as WSFS Mortgage, WSFS Wealth, Commercial Lending, and other areas to further strengthen and grow customer relationships.
Requirements
- Bachelor’s degree or equivalent experience in retail banking
- Minimum of 3 years of management or supervisory experience in a retail banking environment
- Previous consultative sales experience
- Previous experience in branch operations, including procedures, policies, control, and regulations
- Strong knowledge of deposit and retail loan products
- Familiarity with business lending products
- Knowledge of financial fundamentals, including computation of interest and monthly payments
- Strong knowledge of teller operations and processing
- Strong verbal and written communication skills
- Strong presentation skills
- Proficient in basic computer skills
Responsibilities
- Directing activities within the branch to accomplish sales and service objectives
- Enhancing customer relationships and attracting new customers while maintaining the current customer base
- Personally serving customers
- Performing regular management duties such as monthly coaching sessions
- Directing business development activities
- Overseeing branch operations
- Scheduling
- Providing a high level of customer service
- Fostering an environment of engagement amongst the branch Associates
- Partnering with various branch departments, such as WSFS Mortgage, WSFS Wealth, Commercial Lending, and other areas to further strengthen and grow customer relationships
Benefits
- medical coverage
- dental coverage
- vision coverage
- a 401(k) plan
- life insurance
- accident insurance
- disability insurance
- flexible spending accounts (FSAs)
- health savings accounts (HSAs)
- wellness programs
- paid parental leave
- military leave
- vacation and other paid time off
- sick leave in accordance with applicable state laws
- paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
