Assistant Boutique Manager, Madison Ave

RichemontNew York, NY
$110,000 - $120,000Onsite

About The Position

A High Jewelry Maison with a strong heritage is seeking an Assistant Boutique Manager to join their team. This role is responsible for elevating client experiences and nurturing client relationships. The ideal candidate will have prior supervisory experience, the ability to motivate a team, and quickly solve sales-related issues. Strong selling/closing skills, computer proficiency (Excel, Work), and excellent communication and interpersonal skills are essential. The ability to travel is a must. This position is focused on developing sales, growing the sales team, and maintaining a high quality of service, acting as a true ambassador of the Maison's values.

Requirements

  • Prior supervisory experience required
  • Ability to motivate the team
  • Ability to quickly solve sales-related issues
  • Ability to provide solutions to clients’ needs
  • Strong selling/closing skills
  • Strong computer skills - Excel and Work proficiency
  • Bachelor’s degree required
  • Excellent communications skills
  • Excellent problem-solving skills
  • Strong interpersonal skills
  • Ability to travel is a must
  • Valid work authorization for employment in the USA

Nice To Haves

  • Foreign language ability applicable to the market is preferred
  • Luxury sales experience with 4 years in a luxury retail environment is preferred

Responsibilities

  • Assist Boutique Director in supporting and guiding the team in all aspects of operations including policy & procedures and corporate directives
  • Represent Van Cleef & Arpels as an ambassador networking within the community
  • Help the team achieve performance goals through feedback, coaching, closing, and maintaining proper floor coverage by optimal scheduling
  • Liaise with corporate on stock-level, CRM initiatives, and Operations
  • Provide excellent customer service and help team nurture and elevate boutique experiences to support growth of sales
  • Show perfect knowledge of the back-office operations and ensures products and displays are merchandised effectively to maximize sales.

Benefits

  • Generous compensation and benefits package
  • Annual bonus eligible
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