Assistant Boutique Manager, Madison Ave

Richemont•New York, NY

1d•Onsite

About The Position

A High Jewelry Maison with a strong heritage is seeking a talented Assistant Boutique Manager to join their team. This role is responsible for elevating client experiences and nurturing client relationships. The ideal candidate will act as a true leader in the boutique, sharing VCA values with the teams and serving as an Ambassador of the Maison. The position involves assisting the Boutique Director with overall management and enhancement of the Boutique, with the main objectives of developing sales, growing the sales teams, and reaching a sustainable high quality of service.

Requirements

Prior supervisory experience is required.
Ability to motivate the team and quickly solve sales-related issues is required.
Ability to provide solutions to clients’ needs.
Strong selling/closing skills
Strong computer skills - Excel and Work proficiency.
Bachelor’s degree is required.
Excellent communications and problem-solving skills
Strong interpersonal skills.
The ability to travel is a must.
Valid work authorization for employment in the USA.

Nice To Haves

Foreign language ability applicable to the market is preferred.
Luxury sales experience with 4 years in a luxury retail environment is preferred.

Responsibilities

Assist Boutique Director in supporting and guiding the team in all aspects of operations including policy & procedures and corporate directives
Represent Van Cleef & Arpels as an ambassador networking within the community
Help the team achieve performance goals through feedback, coaching, closing, and maintaining proper floor coverage by optimal scheduling
Liaise with corporate on stock-level, CRM initiatives, and Operations
Provide excellent customer service and help team nurture and elevate boutique experiences to support growth of sales
Show perfect knowledge of the back-office operations and ensures products and displays are merchandised effectively to maximize sales