Assistant Boutique Manager

Richemont•Boston, MA

6d•Onsite

About The Position

Richemont, a global leader in the luxury sector, comprises various Houses specializing in jewelry, watches, and high-end accessories. Each Maison upholds a tradition of style, quality, and craftsmanship, which Richemont is dedicated to preserving. The company also focuses on innovation and the creation of new products that align with the values of its Houses through continuous creativity. This role involves assisting the boutique manager in business planning, daily operations, team development, and client engagement, while also actively participating in sales on the boutique floor.

Requirements

5 years minimum in luxury retail industry or equivalent
Strong communication and interpersonal skills
Strong customer-centric mindset
Business-driven and very analytical
Self-managing
Strong team player
Ability to lead and manage
Strong skills in client experience and client satisfaction
Outgoing and open personality

Responsibilities

Assist the boutique manager with business planning and goal achievements, including sales monitoring and strategy, KPI action plans, activation calendar, pipeline management, and outreach campaign planning.
Lead the day-to-day operations of the Boutique, covering stock levels and rotation, Visual Merchandising, back-of-house organization and KPI boards, boutique hospitality replenishment, vendor management, and paperwork/reporting/compliance.
Assist the boutique manager in developing team performance through coaching and mentoring.
Collaborate with the boutique manager on client development strategy and CRM action plans.
Be part of the sales team on the floor, delivering exceptional service to clients, contributing to monthly targets, and building long-term relationships.