Assistant Banquet Manager

Augusta Country Cluborporated•Augusta, GA

6d•Onsite

About The Position

Augusta Country Club is seeking an enthusiastic and highly organized Assistant Banquet Manager to join our hospitality team. This position plays a key role in elevating the member and guest experience by ensuring weddings, corporate events, private parties, and club functions are executed seamlessly, personally, and with the polish expected of Augusta Country Club. The ideal candidate is a hands-on hospitality leader who anticipates needs, communicates clearly, coaches service teams with care, and understands that every detail contributes to a memorable club experience.

Requirements

Previous experience in banquet, catering, restaurant, hotel, or event operations required.
Ability to work evenings, weekends, holidays, and varying schedules as required by events.
Ability to stand, walk, lift, and move equipment for extended periods.

Nice To Haves

Previous supervisory or leadership experience is a plus.
Strong member-service mindset with excellent communication skills and the ability to create a welcoming, polished experience.
Ability to lead and motivate a team in a fast-paced environment.
Excellent organization and attention to detail, with the ability to notice and correct small service details before they affect members or guests.
Ability to multitask and prioritize during high-volume events.
Professional appearance and positive attitude.
Our ideal Assistant Banquet Manager is someone who takes pride in creating memorable member and guest experiences, leads by example, and is ready to jump in wherever thoughtful service is needed. If you're energetic, dependable, hospitality-minded, and motivated by making people feel genuinely cared for, we'd love to hear from you.

Responsibilities

Make elevating the member and guest experience the primary focus of every event by anticipating needs, personalizing interactions, and helping ensure each person feels recognized, welcomed, and well cared for.
Assist the Director of Banquets with planning and executing banquet events from setup through breakdown.
Supervise and lead banquet staff during events, modeling warm, attentive, polished service that reflects club standards.
Conduct pre-event meetings that align the team around member preferences, event details, timelines, menus, special requests, and service touchpoints.
Ensure banquet rooms, tables, equipment, and service areas are properly set up before each event.
Monitor food and beverage service to ensure quality, presentation, and timing meet expectations.
Engage professionally and proactively with members and guests, resolving questions, concerns, and special requests in a way that protects and enhances the overall experience.
Coordinate closely with the kitchen, event planners, vendors, and other departments.
Assist with scheduling, training, coaching, and performance management of banquet employees.
Monitor staffing levels and adjust assignments as needed throughout an event.
Maintain a clean, safe, and organized banquet environment.
Ensure compliance with company policies, health and safety regulations, and responsible alcohol-service practices.
Assist with inventory, equipment, supplies, and event-related paperwork.
Handle unexpected challenges calmly, discreetly, and solution-first so members and guests experience confidence, continuity, and care.
Perform other duties as assigned by management.
Attend weekly BEO meetings, Food & Beverage meetings, and leadership meetings to support event planning and operational excellence.