Assistant Bakery Manager

Weis Markets•Everett, PA

21d•Onsite

About The Position

The Assistant Bakery Manager supports daily bakery operations and helps ensure excellent customer service, product quality, merchandising, and department performance. The role assists the Bakery Manager with associate engagement, scheduling, training, inventory, ordering, ad execution, and customer service, and performs the Bakery Manager’s duties in their absence. The position supervises department associates in partnership with or in the absence of the department manager. The associate takes and fulfills customer orders, decorates cakes and other bakery products, prepares icing, and may assist with producing breads, pastries, and other baked goods. The role maintains product freshness and presentation, follows approved recipes and production logs, monitors deliveries and inventory, and helps control department expenses, labor costs, damage, spoilage, and shrink. The associate is expected to follow company policies and safety practices, including using provided personal protective equipment, and may assist in other departments.

Requirements

High school diploma or GED required.
Minimum of two years of management experience in a retail, restaurant, or supermarket environment.
Ability to perform each essential duty satisfactorily, with or without accommodation.

Nice To Haves

Associate or bachelor’s degree in a business-related or food-service-related field.
Previous decorating experience.

Responsibilities

Promote positive, customer-focused behavior and provide courteous service, answer questions, resolve customer concerns, and help customers select bakery products.
Take customer orders by phone or in person and create decorated products to meet customer requests for size, flavor, and appearance.
Decorate cakes and other bakery products using specified or custom designs; prepare icing and use creams, frostings, and fillings consistently according to company-approved recipes.
Assist with daily bakery operations, including merchandising, ad execution, associate engagement, and customer service; perform Bakery Manager duties in the manager’s absence.
Track weekly sales, orders, supplies, and department inventory to support accurate period-end physical inventory.
Assist with scheduling, training, recognizing performance, and delegating assignments to make effective use of associates and support department profitability; use the Learning Management System for current and new associates.
Develop and implement merchandising plans that meet financial goals; understand weekly advertisements and specials to ensure correct pricing and production levels.
Follow and enforce company policies and production logs; maintain knowledge of bakery merchandise and ensure associates follow approved recipes.
Check and verify deliveries and invoices; help unload and move merchandise; follow receiving, dating, restocking, and product-rotation practices; break down deliveries.
Monitor product quality and freshness; keep the department stocked and appealing; ensure products are saleable, properly priced, and correctly signed; remove and record out-of-code, spoiled, damaged, or unsaleable products according to company procedures.
Control department expenses by improving operations and efficiencies, controlling labor costs, and reducing losses from damage, spoilage, and shrink.
May assist with production of breads, pastries, and other baked goods while following approved recipes and production logs.
Cooperate with coworkers and supervisors to support smooth workflow and continuously improve job performance.
Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
May assist in other departments.
Supervise department associates in partnership with, or in the absence of, the department manager.