Assistant Bakery Manager

Weis Markets•Burnham, PA

18d

About The Position

The Assistant Bakery Manager supports the Bakery Manager in the day-to-day operation of the bakery department and supervises department associates in partnership with, or in the absence of, the department manager. The role promotes positive customer service, handles customer orders, decorates cakes and other bakery products, and may assist with producing breads, pastries, and other baked goods. It also supports merchandising, inventory, scheduling, training, production, and cost control while ensuring products are fresh, correctly priced, properly handled, and prepared according to company recipes and procedures. The assistant performs the Bakery Manager’s duties in their absence and may assist other departments as needed.

Requirements

High school diploma or GED required.
At least 2 years of management experience in a retail, restaurant, or supermarket environment.
Ability to perform the essential duties satisfactorily, with or without accommodation.

Nice To Haves

Associate or bachelor’s degree in a business-related or food-service-related field.
Previous decorating experience.

Responsibilities

Promote excellent customer relations by encouraging customer-focused behavior, greeting customers, answering questions, and resolving concerns promptly and professionally.
Take customer orders in person or by phone; understand customers’ preferences for product size, flavor, and appearance, and complete decorated products in a timely manner.
Decorate cakes and other bakery products using specified or custom designs, prepare icing, and use creams, frostings, and fillings consistently while following company-approved recipes.
Assist the Bakery Manager with daily bakery operations, including merchandising, advertising execution, associate engagement, and customer service; perform the manager’s duties in their absence.
Oversee department inventory by monitoring weekly sales reports, orders, and supplies and supporting accurate period-end physical inventory.
Assist with associate scheduling, training, performance recognition, and work assignments; use the Learning Management System for current and new associates.
Develop and carry out merchandising plans that support financial goals; follow weekly advertisements and specials to ensure correct pricing and production quantities.
Follow and enforce company policies, production logs, and approved recipes; maintain knowledge of bakery merchandise.
Check department deliveries and invoices for accurate billing; receive, date, restock, rotate, and break down deliveries, and transport merchandise to sales floor or storage as needed.
Control department expenses by improving efficiencies, managing labor costs, and reducing damage, spoilage, and shrink; remove and record out-of-code products and complete required logs.
Keep the bakery stocked and appealing, provide product suggestions and information, and resolve customer concerns courteously.
Ensure merchandise is fresh, saleable, correctly priced, and properly signed; handle or remove spoiled, damaged, expired, or unsaleable products according to company standards.
May assist with producing breads, pastries, and other baked goods while following production logs and approved recipes.
Support smooth department workflow, cooperate with colleagues and supervisors, and continuously improve job performance.
Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
May assist in other departments as needed.
Supervise department associates in partnership with, or in the absence of, the department manager.