Assistant Bakery Manager

Weis Markets•Lebanon, PA
•Onsite

About The Position

The Assistant Bakery Manager supports the Bakery Manager in the day-to-day operation of the bakery department, including merchandising, advertising execution, associate engagement, customer service, inventory, ordering, scheduling, training, and department performance. The role supervises associates in partnership with the department manager or in the manager’s absence, and performs the Bakery Manager’s duties when the manager is absent. The position also handles customer orders and creates decorated cakes and other bakery products according to customer preferences and company-approved recipes. It helps maintain product quality, freshness, pricing, presentation, production records, and department safety while supporting efficient workflows and controlling labor costs, waste, and other expenses.

Requirements

  • High school diploma or GED required.
  • At least 2 years of management experience in a retail, restaurant, or supermarket environment.
  • Ability to perform each essential duty satisfactorily, with or without accommodation.
  • Follow company-approved recipes, production logs, and department procedures.

Nice To Haves

  • Associate or bachelor’s degree in a business-related or food-service-related field.
  • Previous decorating experience.

Responsibilities

  • Promote positive, customer-focused behavior and provide polite, professional customer service, including answering questions and resolving concerns.
  • Take customer orders in person or by phone; determine customers’ preferences for product size, flavor, and appearance; and create decorated products in a timely manner.
  • Decorate cakes and other bakery products using specified or custom designs, creams, frostings, fillings, and icing.
  • Assist the Bakery Manager with daily department operations, including merchandising, ad execution, associate engagement, and customer service; perform the manager’s duties in their absence.
  • Oversee department inventory using weekly sales reports, product orders, and supply tracking; help ensure accurate period-end physical inventory.
  • Assist with scheduling bakery associates, participate in training, recognize performance, and delegate assignments to use associates’ abilities effectively and maximize department profits.
  • Use the Learning Management System for current and new associates.
  • Develop and implement merchandising plans that meet financial goals; stay informed about weekly ads and specials to support correct pricing and production.
  • Maintain knowledge of bakery merchandise and enforce company production-log and recipe requirements.
  • Check department deliveries and invoices for accurate billing; help unload and transport merchandise; and follow receiving, dating, restocking, and product-rotation practices.
  • Monitor product quality and freshness; maintain required product logs; remove and record out-of-code, spoiled, damaged, expired, or otherwise unsaleable products according to company procedures.
  • Control department expenses through operational efficiencies, labor-cost control, and reduction of damages, spoiled product, and shrink.
  • Keep the bakery department stocked, appealing, correctly priced, and appropriately signed to meet customer demand.
  • May assist with producing breads, pastries, and other baked goods.
  • Cooperate with co-workers and superiors to ensure smooth department workflow and continuously improve job performance.
  • Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
  • May assist in other departments.
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