Assistant Manager

Nothing Bundt Cakes (Celebration Cakes)•Jacksonville, AR

13d

About The Position

The Nothing Bundt Cakes Assistant Bakery Manager works alongside the Bakery Manager and team members to create high-quality cakes, a warm and welcoming environment, and a superior guest experience. The role shares team leadership and collaborates with the Bakery Manager to drive sales and profitability, carry out day-to-day responsibilities, and ensure bakery operations comply with NbC standards. The Assistant Bakery Manager also reinforces the company’s core values and helps bring the brand to life for team members and guests. The position combines guest service, team leadership, bakery operations, product presentation, inventory and financial responsibilities, order fulfillment, and community marketing. It requires hands-on knowledge of bakery roles and flexibility to step into different responsibilities as business needs dictate. Work availability must include flexibility for various shifts, including early mornings, evenings, weekends, and holidays.

Requirements

High school diploma or GED.
One to three years of guest-facing experience in a retail, restaurant, or foodservice environment.
Reliable transportation and ability to pass an MVR.
Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing others’ work, and achieving productivity goals.
Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort learning new technologies.
Strong interpersonal and communication skills, including effective oral and written communication and the ability to engage, empower, and motivate a team.
Ability to delegate tasks, communicate clear expectations, direct others’ work, and manage performance.
Strong organization, resourcefulness, ability to balance multiple priorities, and follow-up skills.
Strong problem-solving skills, including assessing situations, identifying issues, developing possible solutions, and taking appropriate action.
Strong learning agility and a passion to grow and excel.
Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.

Nice To Haves

Post-secondary education is a plus.
Guest-facing experience in a lead role with progressive managerial responsibilities is preferred.

Responsibilities

Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
Partner with the Bakery Manager in leading guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.
Support recruiting, selecting, and training team members; direct daily work; and provide performance feedback and coaching.
Uphold NbC product, service, bakery environment, and visual merchandising standards, while ensuring compliance with food and health safety standards and company policies and procedures.
Assist with operational and administrative responsibilities, which may include cake production plans, productivity goals, team scheduling, supply ordering, lifting and moving supplies and products of approximately 50 pounds, sales and labor reporting, basic accounting and expense controls, and payroll processing.
Co-manage special-order fulfillment through web and email for individual guests and corporate accounts, including large and complex orders and deliveries.
Co-facilitate bakery opening and closing, including cash-drawer balancing and bank deposits.
Help execute local community marketing strategies by coordinating and participating in special brand-building events.
Maintain hands-on knowledge of all bakery roles and step in to perform responsibilities as business needs dictate.
Contribute to overall team success and perform tasks outside everyday responsibilities when asked.