Assistant Bakery Manager
About The Position
The Assistant Bakery Manager supports the Bakery Manager with daily bakery operations, including merchandising, advertising execution, associate engagement, customer service, inventory, production, and department expenses. The role supervises department associates in partnership with the Bakery Manager or in the manager’s absence, and performs the Bakery Manager’s duties when needed. The position also involves taking and fulfilling customer orders, decorating cakes and other bakery products, preparing icing, and using approved recipes. The Assistant Bakery Manager monitors product quality and freshness, oversees receiving and rotation practices, maintains production logs, and helps ensure that merchandise is properly stocked, priced, signed, and presented. They may assist with producing baked goods, unloading deliveries, and supporting other departments.
Requirements
- High school diploma or GED required.
- At least two years of management experience in a retail, restaurant, or supermarket environment.
- Ability to perform the essential duties satisfactorily, with or without accommodation.
Nice To Haves
- Associate or bachelor’s degree in a business-related or food-service-related field.
- Previous decorating experience.
Responsibilities
- Promote positive, customer-focused behavior and provide courteous service, including answering questions and resolving customer concerns.
- Take customer orders in person or by phone; determine customer preferences and create decorated cakes and other bakery products to order.
- Decorate bakery products using specified or custom designs, prepare icing, and use creams, frostings, and fillings consistently according to approved recipes.
- Assist the Bakery Manager with daily operations, including merchandising, ad execution, associate engagement, and customer service; perform the manager’s duties in their absence.
- Oversee department inventory by tracking sales reports, orders, supplies, and period-end physical inventory.
- Assist with associate scheduling, training, recognition, and delegation of work assignments; use the Learning Management System for current and new associates.
- Develop and implement merchandising plans that meet financial goals; stay informed about weekly ads, specials, merchandise, pricing, and production needs.
- Check department deliveries and invoices, and follow receiving, dating, restocking, and product-rotation practices.
- Monitor product quality and freshness; remove, record, and handle spoiled, damaged, expired, or unsaleable products according to company standards.
- Complete required production logs and ensure associates follow approved recipes and production-log practices.
- Keep the department well stocked and appealing, with merchandise in saleable condition and correct pricing and signage.
- Control department expenses by improving operations and efficiency, controlling labor costs, and reducing damage, spoilage, and shrink.
- May help unload and transport merchandise, produce breads, pastries, and other baked goods, and assist in other departments.
- Cooperate with co-workers and supervisors to support smooth departmental workflow and continuously improve job performance.
- Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
