Assistant Account Manager

Securitas Security Services•San Francisco, CA

About The Position

The Assistant Account Manager – Administrative & Financial Operations provides administrative, financial, personnel-support, and compliance oversight for a 24/7, multi-building Class A commercial high-rise security program. Reporting directly to the Director of Security, the position is accountable for purchasing, client billing, payroll and timekeeping, workforce scheduling administration, labor cost analysis, training compliance, operational documentation, and management reporting. In collaboration with the Security Operations Manager – Tactical / Field Operations, the role supports efficient program operations, accurate records, contractual compliance, and responsible financial stewardship. The role also supports assigned-account management, provides lead direction to Security Supervisors on work requirements and priorities, and coordinates site needs. It works with Securitas Human Resources, payroll, accounting, district management, and operational leadership.

Responsibilities

Coordinate purchasing, procurement, vendor invoices, equipment inventories, and supply requirements within approved authorization limits.
Prepare and reconcile client billing, special security services, authorized overtime, and other billable activities.
Identify billing discrepancies, unbilled services, unnecessary expenditures, and cost-saving opportunities; prepare financial summaries and support contract budget monitoring.
Administer payroll and timekeeping reviews, including missing punches, corrections, overtime, and labor exceptions.
Reconcile employee hours against approved schedules and verified assignments; correct payroll discrepancies promptly and document hours worked accurately.
Prepare, maintain, and distribute staffing schedules based on operational requirements approved by field leadership; monitor staffing allocations, schedule changes, vacancies, and labor utilization.
Coordinate training calendars, onboarding administration, certification renewals, and qualification tracking; maintain training records, attendance documentation, licenses, and compliance matrices.
Identify overdue training or qualification deficiencies and coordinate corrective action, while partnering with the Tactical Security Operations Manager, who is responsible for training delivery, practical assessments, and field competency.
Review Daily Site Reports, incident documentation, supervisory reports, and operational logs for completeness, accuracy, and consistency; identify missing information, recurring deficiencies, and unresolved management action items.
Prepare operational dashboards, staffing analyses, overtime reports, and management summaries.
Maintain current post orders, administrative records, and contractual compliance documentation; track administrative deficiencies through documented resolution.
Coordinate onboarding records, employee assignments, attendance documentation, and personnel status changes.
Support administrative documentation for investigations, performance reviews, coaching, and approved corrective actions.
Maintain confidentiality of employee information and sensitive operational records.
Coordinate with Securitas Human Resources, payroll, accounting, and district management.
Support the Director of Security with client reporting, management initiatives, and process improvements.
Provide lead direction to Security Supervisors regarding requirements and work priorities, and coordinate necessary site needs.