Assistant Account Manager

Securitas•San Francisco, CA

About The Position

The Assistant Account Manager – Administrative & Financial Operations provides administrative, financial, personnel-support, and compliance oversight for a 24/7, multi-building Class A commercial high-rise security program. Reporting directly to the Director of Security, this position is accountable for purchasing, client billing, payroll and timekeeping, workforce scheduling administration, labor cost analysis, training compliance, operational documentation, and management reporting. Working collaboratively with the Security Operations Manager – Tactical / Field Operations, the role helps ensure the security program operates efficiently, maintains accurate records, meets contractual requirements, and demonstrates responsible financial stewardship. The position also supports the Director of Security with client reporting, management initiatives, and process improvements. Securitas describes its culture as guided by Integrity, Vigilance, and Helpfulness and its security solutions as advanced and sustainable.

Nice To Haves

Experience in positions such as Operations Manager, Site Supervisor, or Account Manager is described as a good fit for the role.

Responsibilities

Coordinate purchasing, procurement, vendor invoices, equipment inventories, and supply requirements within approved authorization limits.
Prepare and reconcile client billing, special security services, authorized overtime, and other billable activities; identify billing discrepancies, unbilled services, unnecessary expenditures, and cost-saving opportunities.
Prepare financial summaries and support contract budget monitoring.
Administer payroll and timekeeping reviews, including missing punches, corrections, overtime, and labor exceptions.
Reconcile employee hours against approved schedules and verified assignments; prepare, maintain, and distribute staffing schedules based on operational requirements approved by field leadership.
Monitor staffing allocations, schedule changes, vacancies, and labor utilization; ensure payroll discrepancies are corrected promptly and hours worked are accurately documented.
Coordinate training calendars, onboarding administration, certification renewals, and qualification tracking; maintain training records, attendance documentation, licenses, and compliance matrices.
Identify overdue training or qualification deficiencies and coordinate corrective action, partnering with the Tactical Security Operations Manager, who is responsible for training delivery, practical assessments, and field competency.
Review Daily Site Reports, incident documentation, supervisory reports, and operational logs for completeness, accuracy, and consistency.
Identify missing information, recurring deficiencies, and unresolved management action items; track administrative deficiencies through documented resolution.
Prepare operational dashboards, staffing analyses, overtime reports, and management summaries; maintain current post orders, administrative records, and contractual compliance documentation.
Coordinate onboarding records, employee assignments, attendance documentation, and personnel status changes.
Support administrative documentation for investigations, performance reviews, coaching, and approved corrective actions; maintain confidentiality of employee information and sensitive operational records.
Coordinate with Securitas Human Resources, payroll, accounting, and district management.
Support the Director of Security with client reporting, management initiatives, and process improvements.