Assignment Coordinator

University of South Florida•Tampa, FL

8h•Onsite

About The Position

The Housing Assignments Coordinator works closely with other professionals in Housing and Residential Education (HRE) to administer and manage the housing and residence education program serving over 6,400 on-campus students. This position has primary responsibility for managing the on-campus housing assignments processes, room selection processes, room transfer process, as well as general development and operation of the Residential Management System (RMS) for populations including, but not limited to First-Time in College, Returning students, Transfer students, and Affiliated Housing. This position will primarily service the non-program specific residential population. The Assignment Coordinator reports directly to the Assistant Director for Assignments. Some evenings and weekend work, required.

Requirements

Bachelor’s degree, with at least one year of related experience.
Four years of direct experience for a bachelor’s degree.

Nice To Haves

Related experience with University Student Housing or Student Affairs.

Responsibilities

Oversee daily management of on-campus housing assignments processes including residence hall assignments, room selection processes, room changes, space management, etc. for non-program specific populations
Works with department and campus partners to coordinate ADA assignments for students with special accommodation needs.
Develop custom reports and queries for individuals, departments, and outside entities.
Assist with the coordination of all occupancy, usage, and reporting efforts for the Office of Housing and Residential Education, including identifying trends, projections and forecasting of future housing needs.
Serves as a system administrator for RMS.
Make recommendations for improving areas of efficiency, sustainability, training, and automation.
Trains users and functional teams in the RMS modules in which they work. This occurs on a one-on-one, departmental, and inter-department format.
Approach service delivery and office operations in a friendly, positive and professional manner.
Research and respond to complex inquiries from students, parents, and campus partners in order to provide or clarify information on Housing & Residential Education services, options, programs, policies or procedures.
Serve as a secondary supervisor for student assistants (performing a variety of roles and functions, i.e. Office Assistant, Desk/Reception, Summer Call-Center, etc.).
Conduct presentations and staffing the resource table about on-campus housing for new student events.
Participate in various internal and external meetings related to occupancy management
Participate in after-hours rotation for assignments related issues.
All other Duties as Assigned