Staff Performance Coordinator (Seasonal Assignment)

Employbridge Career • New Albany, IN

3d • Onsite

About The Position

This is a seasonal assignment for a Bilingual Staff Performance Coordinator in New Albany, IN. The role involves acting as the first point of contact for vendors and client contacts for all employee issues, educating the client on guidelines, and ensuring timely and appropriate handling of employee issues. The coordinator will also resolve workforce issues with vendors and client partners, deliver new hire orientations, collect onboarding documents, run reports to identify workforce challenges, and participate in client meetings. Responsibilities include investigating safety incidents, coaching associates on attendance policies, conducting performance reviews, processing payroll, tracking attendance and wage compliance, and conducting onboarding, I-9s, and background checks. The role requires walking 3 to 5 miles daily and participating in daily operational meetings.

Requirements

• Hands-on experience in a logistics or manufacturing environment
• Experience in a customer service role responsible for client communication
• Data management experience
• Familiarity with a heavy process-oriented environment
• Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment
• Able to understand client goals and how they measure success
• Able to work independently and with a team
• Practical experience and comfort with using Microsoft Office products
• Fluent Spanish/English

Nice To Haves

• HR experience is preferred

Responsibilities

• Act as first point of contact for vendors and client contacts for all employee issues
• Educates client on guidelines and sets expectations for the handling of any employee issues
• Ensures all employee issues are handled appropriately and in a timely fashion
• Coordinates resolution of the all workforce issues with vendors and client partners and understands risk areas for all parties
• Delivers client customized new hire orientations
• Collects and reviews all required work related onboarding documents for each employee prior to start
• Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource (using CRM, Power BI, time/attendance software)
• Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program
• Coaches associates on attendance policies, conducts ABC performance reviews, and assigns and ends associate assignments
• Processes payroll and tracks attendance, wage, and hour compliance
• Walks candidates through tour of client facility (walking 3 to 5 miles daily)
• Participates in whiteboard meetings to understand daily order fill goals
• Conducts onboarding, I-9s, and background checks

Benefits

• Competitive base salary plus monthly bonus potential
• Additional benefits package for full time colleagues that includes: Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, and incentive programs.
• Variety of career paths and encouragement for promotion from within.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed