Asset Recovery Professional - Hybrid - Dallas, Texas

Motorola Solutions•Dallas, TX

5d•Hybrid

About The Position

Motorola Solutions' SCM division is a full-service recovery operation that connects lenders and repossession agents to facilitate quicker and more compliant recoveries. The Asset Recovery Professional manages a full queue of assignments and locates bank and finance customers and vehicles subject to repossession nationwide. The role is not collections or sales, but includes outbound phone contact with customers, field contractors, and client bank employees. This is an office-based hybrid position requiring on-site work three days per week at the Dallas, Texas location; it is not a remote position. The role uses information from sources such as court records, credit header data, and people-location software, and works closely with repossession agents and bank employees to coordinate and manage the recovery process.

Requirements

High school diploma or GED.
Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is not available.
Strong communication and phone skills, including the ability to give clear and concise direction.
Experience interacting with business clients by phone and email.
Strong multitasking and organizational skills.
Strong attention to detail.
Professional appearance and demeanor.
High level of experience using G-Suite, MS Office, and related applications.

Nice To Haves

One to two years of automotive industry, collection, or repossession experience.

Responsibilities

Manage a full queue of assignments involving customers and vehicles subject to repossession.
Gather, analyze, and evaluate information from sources such as court records, credit header data, and people-location software.
Use location databases and software packages, including automatic license plate recognition software, to locate vehicles subject to repossession.
Perform in-depth people and vehicle location searches.
Work closely with repossession agents to coordinate activities.
Manage the repossession process for bank clients.
Work closely with bank employees.
Proactively monitor accounts and address a variety of issues.
Make phone contact with customers and field agents, including while skip tracing.