Asset Protection Partner

Sephora•West Covina, CA

2d•$25 - $30•Onsite

About The Position

As an Asset Protection Partner at Sephora, you will safeguard the company’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you will help implement safety and shrink strategies, monitor store activity, and handle incidents professionally and carefully. The role spends 75–80% of its time on the selling floor to deter theft, support service, and maintain a safe environment. You may support multiple locations as needed and may be required to testify in court on behalf of the company. This is a regular, full-time, hourly non-exempt position. The stated full-time schedule is 30–40 hours per week, with availability required during peak retail operations, including nights, weekends, and holidays. The hourly pay range is $25.00–$29.50; actual pay depends on relevant qualifications and experience and other legitimate, non-discriminatory factors specific to the position or geographic location. Sephora describes its workplace as committed to inclusion and belonging, where everyone’s uniqueness is celebrated, respected, and honored. Comprehensive healthcare and wellbeing benefits are available based on eligibility. Sephora is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities or other medical conditions.

Requirements

1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
Understanding of retail operations, shrink, and safety.
Ability to build trust and collaborate across teams.
Conflict de-escalation skills.
Comfort using CCTV and reporting tools.
Excellent communication skills and attention to detail.
Physical ability to lift and carry up to 50 pounds.
Availability during peak retail operations, including nights, weekends, and holidays.
Punctuality and consistent attendance.

Responsibilities

Promote safety and awareness.
Lead or participate in meetings and training to increase asset protection and reinforce safety protocols.
Maintain a strong store presence, spending 75–80% of work time on the selling floor to deter theft, support service, and maintain a safe environment.
Collaborate with managers to align shrink-reduction and safety initiatives.
Use CCTV and reporting tools to identify and investigate losses.
De-escalate incidents professionally, prioritizing safety and the client experience.
Complete audits and prepare reports related to asset protection efforts.
Adhere to asset protection policies and licensing requirements.
Support multiple locations as needed.
Testify in court on behalf of the company if required.
Meet the required minimum number of weekly shifts or hours and maintain punctuality and consistent attendance.
Be available during peak retail operations, including nights, weekends, and holidays.