Asset Protection Partner

Sephora•Peabody, MA
•$23 - $27•Onsite

About The Position

As an Asset Protection Partner at Sephora, you will safeguard company assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you will help implement safety and shrink strategies, monitor store activity, and handle incidents professionally and with care. The role spends 75–80% of its time on the selling floor to deter theft, support service, and maintain a safe environment. You may support multiple locations as needed and may be required to testify in court on behalf of the company. This is a regular, full-time, hourly, non-exempt position requiring 30–40 hours per week and availability during peak retail operations, including nights, weekends, and holidays.

Requirements

  • 1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
  • Understanding of retail operations, shrink, and safety.
  • Ability to build trust and collaborate across teams.
  • Conflict de-escalation skills.
  • Comfort using CCTV and reporting tools.
  • Excellent communication skills and attention to detail.
  • Physical ability to lift and carry up to 50 pounds.
  • Availability to work 30–40 hours per week, including nights, weekends, and holidays.

Responsibilities

  • Promote safety and awareness by leading or joining meetings and training to increase asset protection and reinforce safety protocols.
  • Maintain a strong store presence, spending 75–80% of time on the selling floor to deter theft, support service, and maintain a safe environment.
  • Collaborate with managers to align shrink-reduction and safety initiatives.
  • Use CCTV and reporting tools to identify and investigate losses.
  • Respond to incidents by de-escalating situations professionally while prioritizing safety and the client experience.
  • Execute audits and prepare reports for asset protection efforts.
  • Adhere to asset protection policies and licensing requirements.
  • Support multiple locations as needed.
  • Testify in court on behalf of the company if required.
  • Meet the required minimum number of weekly shifts and hours, maintain punctuality and consistent attendance, and be available during peak retail operations, including nights, weekends, and holidays.

Benefits

  • Comprehensive healthcare and wellbeing benefits, based on eligibility.
  • An inclusive and belonging-focused workplace.
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