Asset Protection Partner

Sephora•New York, NY
•$25 - $30•Onsite

About The Position

As an Asset Protection Partner at Sephora, you will safeguard company assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you will help implement safety and shrink strategies, monitor store activity, and respond to incidents professionally and with care. The role spends 75–80% of its time on the selling floor to deter theft, support service, and maintain a safe environment. It may also support multiple locations as needed and require testifying in court on behalf of the company. This is a regular, full-time hourly, non-exempt position requiring 30–40 hours per week and availability during peak retail operations, including nights, weekends, and holidays. Sephora offers healthcare and wellbeing benefits based on eligibility, and is committed to inclusion, equal opportunity, and reasonable accommodation.

Requirements

  • 1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
  • Understanding of retail operations, shrink, and safety.
  • Ability to build trust and collaborate across teams.
  • Conflict de-escalation skills.
  • Comfort using CCTV and reporting tools.
  • Excellent communication and attention to detail.
  • Physically able to lift and carry up to 50 pounds.
  • Availability for 30–40 hours per week and during peak retail operations, including nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Responsibilities

  • Promote safety and awareness by leading or joining meetings and training to reinforce asset protection and safety protocols.
  • Maintain a strong store presence, spending 75–80% of time on the selling floor to deter theft, support service, and maintain a safe environment.
  • Collaborate with store managers and leadership to align shrink-reduction and safety initiatives.
  • Use CCTV and reporting tools to monitor store activity, identify losses, and investigate incidents.
  • De-escalate situations professionally, prioritizing safety and the client experience.
  • Complete audits and prepare reports related to asset protection efforts.
  • Adhere to asset protection policies and licensing requirements.
  • Support multiple locations as needed.
  • Testify in court on behalf of the company if required.
  • Meet the minimum required weekly shifts and hours, maintain punctuality and consistent attendance, and be available during peak retail operations, including nights, weekends, and holidays.

Benefits

  • Comprehensive healthcare benefits, based on eligibility.
  • Wellbeing benefits, based on eligibility.
  • An inclusive beauty community where everyone’s uniqueness is celebrated, respected, and honored.
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