Asset Protection Officer, Stockton Sherwood - Part Time

Macy's • Stockton, CA

11d • Onsite

About The Position

As an Asset Protection Officer at Macy’s, you help create a safe, secure, and service-focused shopping environment. You are a visible and welcoming presence at store entrances, high-traffic areas, and high-shortage locations, helping deter theft, identify potential risks, support customer and colleague safety, and contribute to a positive store experience.

This entry-level position combines customer service and asset protection. You partner with store teams and Asset Protection leaders, respond calmly and professionally to incidents and medical situations, help with apprehensions under the direction of designated leaders, and document incidents and operational audits. You also use technology and two-way communication devices to stay connected and support timely responses.

The position requires flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality. Work includes prolonged standing and walking, time in enclosed surveillance areas, and frequent lifting or moving of up to 30 pounds. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, colleagues, and supervisors.
• Ability to read and understand employment policies, safety rules, and procedures in English.
• Strong situational awareness and the ability to remain calm, professional, and service-focused during incidents.
• Ability to handle proprietary, sensitive, and confidential information with discretion and integrity.
• For jobs in New York, a current New York State Security Guard License is required.
• Comfort using technology and two-way communication devices.
• Ability to perform prolonged periods of standing and walking around a store or department.
• Ability to sustain long periods of time enclosed in surveillance areas.
• Ability to frequently lift or move up to 30 pounds.
• Ability to apprehend shoplifters.
• Ability to access and review written and electronic information and move within the work environment as needed.
• Ability to reach above eye level and occasionally stoop, kneel, or crouch.
• Close vision, color vision, and ability to adjust focus.

Nice To Haves

• Experience in retail, customer service, security, safety, or asset protection.
• Strong interpersonal skills and ability to work effectively with colleagues across levels and departments.
• Prior experience supporting audits, incident documentation, or shortage-reduction efforts.

Responsibilities

• Maintain a visible, reassuring presence at store entrances, high-traffic areas, and high-shortage locations.
• Greet customers and help create a safe, welcoming first impression.
• Help deter theft, identify suspicious activity, and support shortage-reduction efforts.
• Partner with store teams and Asset Protection leaders to support safety, service, and shortage reduction.
• Assist with apprehensions under the direction of Asset Protection Leaders, Captains, or Detectives.
• Document theft, accidents, audits, and other incidents accurately and promptly.
• Conduct operational audits and complete assigned Asset Protection tasks.
• Respond calmly and professionally to incidents, medical situations, and other store needs.
• Help facilitate basic first aid for customers and colleagues.
• Use technology and two-way communication devices to stay connected and support timely responses.
• Follow company policies and legal standards concerning apprehensions, searches, evidence handling, and confidential information.
• Provide testimony in criminal or civil legal proceedings as needed.
• Support a culture of safety and service by responding appropriately to customer and colleague needs.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed