Asset Protection - Coordinator - Downtown Portland

Nordstrom•Portland, OR

23h•$22 - $23•Onsite

About The Position

The Asset Protection Coordinator helps maintain a safe and secure environment for employees, customers, and company assets. The role supports safety initiatives, investigates incidents, and partners with store leadership to reduce shrink and promote operational excellence. The Coordinator works closely with the Asset Protection Manager, store leadership teams, local law enforcement, and partners across Store Operations and Asset Protection. Key activities include monitoring CCTV and conducting surveillance; supporting investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area; enforcing safety and security procedures; and executing shrink-reduction strategies using RFID and other reporting tools. The role also involves preparing incident, investigation, and security metric reports; helping train store teams on asset prevention; partnering with management on action plans; and connecting with local law enforcement. This is a hands-on, high-volume role involving continuous movement and physical labor. The position may be eligible for performance-based incentives or bonuses. The listed pay range is $22.10–$23.00 per hour, with offers dependent on location and job-related knowledge, skills, and experience.

Requirements

At least 1 year of retail or asset protection experience.
Strong organizational and time-management skills.
A calm and professional approach to handling safety-related situations.
Strong accountability, initiative, and confidentiality.
Excellent verbal and written communication skills.
Ability to work a flexible schedule based on business needs.
Comfort using surveillance, reporting, and monitoring technologies.
A valid security license is required for this role in Washington, DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.

Nice To Haves

Knowledge of CCTV systems and basic computer skills.

Responsibilities

Monitor CCTV and conduct surveillance to identify suspicious activity.
Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area.
Enforce safety and security procedures to promote a safe store environment.
Execute shrink-reduction strategies using RFID and other reporting tools.
Complete accurate and timely incident, investigation, and security metric reports.
Assist in training store teams on asset prevention.
Partner with management on action plans and connect with local law enforcement.