About The Position

The Asset Protection Coordinator helps maintain a safe and secure environment for employees, customers, and assets. The role supports safety initiatives, investigates incidents, partners with store leadership to reduce shrink, and promotes operational excellence. The coordinator works closely with the Asset Protection Manager, store leadership teams, and local law enforcement, and collaborates across Store Operations and Asset Protection functions. The position involves monitoring CCTV and conducting surveillance, supporting investigations, enforcing safety and security procedures, executing shrink-reduction strategies using RFID and reporting tools, and completing incident, investigation, and security metric reports. The coordinator also helps train store teams on asset prevention, partners with management on action plans, and connects with local law enforcement. This hands-on, high-volume role requires continuous movement and physical labor for 6–8 hours per shift. It includes frequent bending, twisting, squatting, flexing, reaching, and handling merchandise and assisting customers. The role also involves frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward items; reaching above the head; and regularly lifting up to 10 pounds and occasionally up to 25 pounds. The hourly pay range is $22.65–$23.55, with offers depending on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability options, merchandise discounts, EAP resources, 401(k), PTO accruals, and holidays. Eligibility requirements may vary by location, job level, classification, and length of employment.

Requirements

  • At least 1 year of retail or asset protection experience.
  • Strong organizational and time management skills.
  • A calm and professional approach to handling safety-related situations.
  • Strong accountability, initiative, and confidentiality.
  • Excellent verbal and written communication skills.
  • Ability to work a flexible schedule based on business needs.
  • Comfort using surveillance, reporting, and monitoring technologies.
  • A valid security license is required for this role in Washington, DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.

Nice To Haves

  • Knowledge of CCTV systems and basic computer skills.

Responsibilities

  • Monitor CCTV and conduct surveillance to identify suspicious activity.
  • Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area.
  • Enforce safety and security procedures to promote a safe store environment.
  • Execute shrink-reduction strategies using RFID and other reporting tools.
  • Complete accurate and timely incident, investigation, and security metric reports.
  • Assist in training store teams on asset prevention.
  • Partner with management on action plans and connect with local law enforcement.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits, including 401(k)
  • Paid time away, PTO accruals, and holidays
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Potential eligibility for performance-based incentives or bonuses
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