Asset (Property) Manager

Springfield Housing Authority•Springfield, MO

About The Position

The Asset (Property) Manager is responsible for the quality of life of residents and the physical and financial condition of assigned low-income public housing properties. The role oversees property performance, finances, site staff, resident services, capital planning, maintenance, leasing, rent calculations, lease enforcement, and safety and security. The manager ensures compliance with Springfield Housing Authority policies and applicable HUD requirements, maintains reliable attendance, and performs other assigned duties.

Requirements

  • Bachelor’s degree in operations, accounting, finance, or public/business administration, or substitute directly related experience year-for-year; 30 semester-hour credits equal one year of experience.
  • Three years of experience as a property manager and supervisor or managing agent of multifamily or senior housing developments.
  • Five years of management, supervisory, and administrative experience working with U.S. Department of Housing and Urban Development programs and/or HCV Housing.
  • At least five years of experience supervising employees.
  • PHM certification within one year of employment.
  • Tax Credit, Blended Occupancy, Harassment & Discrimination, HQS Enhanced Visual Inspection, PIC/EIV Basics, and Fair Housing training and/or certifications as necessary.
  • Knowledge of public-sector and public housing budgets, accounting, property management, building and safety codes, housing regulations, lease enforcement, and maintenance supervision.
  • Proficiency with office equipment, computers, software, complex mathematical calculations, recordkeeping, and computerized AMP reports.
  • Typing speed of 40 WPM with accuracy.
  • Ability to manage properties independently, develop and implement procedures, represent SHA professionally, communicate effectively with diverse people, supervise and train staff, organize workloads, and assess and solve problems.
  • Ability to work flexible hours and travel periodically.
  • Valid Illinois driver’s license and ability to be insured as an SHA driver.

Nice To Haves

  • Graduate degree in finance or business administration.
  • Experience working at a large, multifaceted organization.
  • Experience in contract negotiation, budget preparation, fiscal oversight, and analyzing and managing a property portfolio.

Responsibilities

  • Ensure at least standard performance under HUD’s PHAS indicators, including physical condition, financial condition, management performance, and resident satisfaction.
  • Monitor property cash flow; confirm and deposit daily receipts; make purchases in accordance with policy, need, and available funding; and maintain site inventory.
  • Provide information to PHA officials and prepare or review required HUD financial reports.
  • Direct, supervise, monitor, and evaluate site staff; participate in recruiting, hiring, training, promotion, discipline, and termination; maintain employee time and leave records; and conduct performance appraisals.
  • Work with residents to provide accurate and timely information, opportunities for input, fair hearings, and support for resident activities and initiatives.
  • Participate in capital planning and redevelopment, obtain staff recommendations, coordinate capital work, and inspect and approve completed work before contractor payment.
  • Oversee daily property maintenance, preventive maintenance calendars, work orders, emergency maintenance availability, property walks, inspections, vacant-unit make-ready work, and resident damage charges.
  • Conduct and document UPCS unit inspections, correct deficiencies, and coordinate HUD inspections and required follow-up.
  • Support timely leasing of ready units by managing waiting lists and applicant processes, screening and determining eligibility, maintaining files, and processing move-outs and move-ins.
  • Conduct annual reexaminations and interim rent adjustments in compliance with the ACOP and HUD requirements; verify income and deductions, calculate rent and utility allowances, and notify residents of changes.
  • Enforce leases fairly, including resident orientations, delinquency notices and repayment agreements, lease-termination actions, court appearances, and follow-up on other lease violations.
  • Coordinate with service agencies and local law enforcement, advocate for residents, and maintain systems for resident safety and security.
  • Recommend improved operating policies and procedures.
  • Submit monthly and annual reports to the Executive Director on property performance, compliance, finances, incidents, personnel matters, lease enforcement, and reexaminations.
  • Ensure compliance with Springfield Housing Authority policies and procedures and maintain regular and reliable attendance.
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