Asset Management Service Representative I

US MED- EQUIP LLC • La Crosse, WI

9d • Onsite

About The Position

The Asset Management Service Representative I supports nurses and other clinicians by managing and maintaining medical equipment used in hospital patient care. The role delivers, picks up, cleans, and performs basic functionality tests on equipment; conducts routine hospital rounds; provides responsive customer service to clinical staff; and helps manage equipment inventory using a technology tracking system. The representative follows safety requirements, documents equipment incidents in accordance with USME and hospital policies, and participates in professional development and training.

Requirements

• High school graduate or equivalent.
• Valid driver's license and safe driving record.
• Outstanding listening, communication, collaboration, and problem-solving skills.
• High integrity and a strong commitment to delivering value to customers and coworkers.
• Self-driven, with the ability to work independently.
• Ability to lift up to 75 pounds and push or pull up to 150 pounds.
• Ability to complete USME billing processes unassisted each month as needed.
• Completion of the USME training program.

Responsibilities

• Deliver, pick up, thoroughly clean, and perform basic functionality tests on medical equipment used by clinicians at a hospital.
• Perform routine hospital rounds to check equipment needs and help ensure equipment is patient-ready.
• Provide professional customer service to hospital clinicians by listening to their patient and equipment needs and responding promptly and professionally.
• Establish and maintain rapport with hospital staff, anticipate their needs, and share concerns with supervisors.
• Help manage medical equipment inventory using a technology tracking system.
• Follow safety rules, promptly report accidents, and identify and correct safety hazards.
• Document equipment incidents in compliance with USME and hospital policies.
• Participate in regular professional development training and maintain updated knowledge of equipment, services, and policies.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED