Asset Management Service Representative I

US MED- EQUIP LLC•La Crosse, WI

9d•Onsite

About The Position

The Asset Management Service Representative I supports clinicians at a hospital by helping manage and maintain medical equipment used in patient care. The role involves delivering, collecting, cleaning, and performing basic functionality checks on equipment, as well as making routine rounds to assess equipment needs and help keep equipment patient-ready. The representative provides professional customer service to hospital staff, manages equipment inventory using a tracking system, follows safety and documentation policies, and participates in professional development training.

Requirements

High school graduate or equivalent.
Valid driver’s license and safe driving record.
Outstanding listening, communication, collaboration, and problem-solving skills.
High integrity and a strong commitment to delivering value to customers and coworkers.
Self-driven and able to work independently.
Ability to lift up to 75 pounds and push or pull up to 150 pounds.
Ability to complete USME billing processes unassisted each month as needed.
Completion of the USME training program.

Responsibilities

Deliver, pick up, thoroughly clean, and perform basic functionality tests on medical equipment used by clinicians.
Perform routine hospital rounds to check medical equipment needs and help ensure equipment is in patient-ready condition.
Listen and respond promptly and professionally to hospital clinicians’ patient-care and equipment needs.
Build rapport with hospital staff, anticipate their needs, and share concerns with supervisors.
Help manage medical equipment inventory using a technology tracking system.
Follow safety rules, report accidents promptly, and identify and correct safety hazards.
Document equipment incidents in compliance with USME and hospital policies.
Participate in regular professional development training and maintain updated knowledge of equipment, services, and policies.
Complete USME billing processes unassisted each month as needed.
Perform other duties as assigned.