Asset Analyst

JPMorgan Chase & Co.•Jersey City, NJ
•$68,200 - $90,000

About The Position

As an Asset Analyst in the Announcement Capture Team within WHEM Operations, you will process high-risk, complex voluntary corporate action events. You will capture and validate corporate action information across key milestones through event completion, interpreting market nuances and proactively managing risks throughout the event lifecycle. The role supports multiple internal lines of business serving large institutional clients. You will work closely with global stakeholders, including Middle Office teams, Client Service Managers, product partners, and regional processing teams. The position monitors and analyzes service performance, identifies trends and root causes, and drives improvements in service delivery between JPMorgan Chase and its clients using enterprise systems and digital tools. You will coordinate across local and global operational teams to support timely escalation, effective issue management, and efficient resolution. The team’s mission is to deliver a world-class service experience at every client touchpoint and achieve industry-leading quality through measurable and proven service performance.

Requirements

  • Work closely with business partners and collaborate effectively with stakeholders across all levels of the organization.
  • Remain flexible and deliver against tight deadlines by organizing, prioritizing, and managing workload effectively.
  • Operate effectively in large-scale, high-volume environments and support multi-stream programs with competing deliverables.
  • Apply strategic thinking while maintaining a strong focus on practical execution and measurable outcomes.
  • Use strong analytical and problem-solving skills to identify root causes, take initiative, drive change, and enhance controls.
  • Adapt quickly to a changing business landscape, maintain operational resilience, and support continuous improvement.

Nice To Haves

  • A relevant degree, or a proven track record of performance that meets role requirements.
  • Prior Financial Services industry experience, preferably in Custody Asset Servicing and Fund Services, Markets or Prime Brokerage, and/or Securities Lending.
  • Experience with Asset Servicing operating systems and platforms such as IMActions or TCS BANCS; third-party vendor management experience is an advantage.
  • Strong oral, written, and presentation skills, with the ability to deliver strategic messages clearly and consistently and link them to team priorities, individual goals, and accomplishments.
  • Extensive working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
  • A solid understanding of DTC and SWIFT message types, specifically the message formats used in Asset Servicing workflows.

Responsibilities

  • Review incoming corporate action events from multiple sources, such as SWIFT messages, agent emails, and offer documents, and create and maintain corporate actions including mergers, repurchase offers, exchange offers, and optional dividends.
  • Execute routine and non-routine corporate action announcement processes of moderate to advanced complexity, applying intermediate to advanced subject matter expertise.
  • Diagnose operational issues and provide technical or process resolutions within defined guidelines and limited autonomy.
  • Serve as the primary point of contact for subscribers via Operations, Middle Office, and Client Service teams, ensuring timely and accurate responses.
  • Perform End-of-Day (EOD) control checks to confirm work is completed accurately and risks are identified, escalated, and managed appropriately.
  • Publish daily, weekly, and monthly metrics to key stakeholders, highlighting trends, risks, and performance against targets.
  • Recommend and support process improvements that reduce manual touchpoints and increase efficiency through standardization and automation opportunities.
  • Work extended hours and rotating shifts as required to meet business demands and client expectations, and perform consistently under pressure.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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