Assessment Technologies Coordinator

Rocky Vista University•Englewood, CO

44d•Hybrid

About The Position

Rocky Vista University (RVU) is seeking an Assessment Technologies Coordinator to provide exam building and operation of complex exam software and learning management system software for the Office of Testing (OOT) on their campus. This role involves creating and reviewing assessments, collaborating with personnel across campuses, and providing technical support and instruction to students and faculty. The coordinator will also provide backup training and leadership to the proctor team, stay updated on proctoring methods, and offer technological consultation on exam-related policies. The position is primarily in-office with hybrid work flexibility for eligible positions. RVU is committed to inclusive excellence and is an equal opportunity employer.

Requirements

Demonstrated commitment to valuing equality, diversity, and contributing to an inclusive working and learning environment.
Sophisticated technical skill in a variety of complex software applications.
Demonstrated "soft skills" resulting in ability to provide personable, knowledgeable technical assistance to students and faculty in all testing-related technical platforms.
Outstanding organizational and communication skills.
Proficiency with Microsoft Office products (Word, Excel, Outlook and PowerPoint) and Learning Management System software.
Demonstrated capacity to learn and manage complex software applications.
High level of professionalism, ethics, and ability to maintain confidentiality concerning sensitive and personal (including FERPA-protected) information.
Ability to multi-task and problem solve innovatively.
Leadership skills with students and employees at all levels.
Ability to work effectively in a team-based environment.
Effective time management skills and ability to meet deadlines.
College degree from an accredited institution or relevant professional certification and two (2) years’ experience in technical applications.
OR No degree/certification with at least five (5) years’ experience in technical applications.
Ability to learn new software programs.
Presentation and leadership skills.
Experience providing technical assistance in a professional environment.
Final applicant will be required to pass background check and drug screening.
Ability to orally communicate effectively with others.
Ability to communicate effectively in writing, using the English language.
Ability to work cooperatively with colleagues and supervisory staff at all levels.
May be exposed to short, intermittent, and /or prolonged periods of sitting and/or standing in performance of job duties.
May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to, pens, pencils, calculators, computer keyboards, telephone, etc.
May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.

Nice To Haves

Bachelor’s Degree from an accredited institution.
Professional background in education and testing.
Two (2) years’ experience using a Learning Management System or examination administration software.
Experience building or administering electronic exams in ExamSoft ®.

Responsibilities

Provide OOT exam building and operation of complex exam software and learning management system software.
Utilize technical skills to create and review assessments and related events (exams, quizzes, remediations, make-ups, and post-exam reviews).
Collaborate with personnel at all campuses and various levels within the University.
Provide technical support and instruction to students and faculty in testing protocol and use of testing software.
Provide back-up training and leadership to the proctor team and maintain up-to-date knowledge on proctoring methods and academic integrity.
Provide technological consultation on exam-related policies and processes.
Work collaboratively with OOT Director, Assistant Director, and course/program directors in the development, production, administration, and scoring of quizzes and examinations.
Assist students with questions about testing and scores, and troubleshoot user issues with examination software.
Maintain portal information for students regarding posting of grades and dissemination of OOT policies and procedures.
Build exams for all programs and provide back-up assistance for other Technicians and the Testing and Assessment Specialist.
Orient and train new Course Directors and other faculty on the exam item submission process and other relevant processes.
Provide primary administration for the National Board of Medical Examiners Testing Portal.
Serve as campus lead for exam and quiz preparation and security, including assembling exam/quiz questions, preparing drafts for faculty review, entering questions into examination software, entering faculty revisions, and posting final exams.
Establish and maintain a system for secure and confidential storage of student testing materials per FERPA guidelines.
Perform other operational and leadership duties as requested by OOT Director and Assistant Director.
Assist administration, faculty, and staff with special projects as necessary.